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Transwest Ford - Service Center
Scottsbluff, NE
135 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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135 Reviews of Transwest Ford - Service Center
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May 03, 2024
Not happy with the service was charged for diagnostic service when it was not needed service when it was not needed More
by rhoff
Verified CustomerEmployees Worked With
Helpful May 03, 2024
Took pickup in to get cam phasers replaced. After paying them $4000 to replace the phasers, it still has the phaser rattle because they installed a faulty part or installed incorrectly. Service After paying them $4000 to replace the phasers, it still has the phaser rattle because they installed a faulty part or installed incorrectly. Service department is refusing to make it right because their “master” technicians are not good enough mechanics to figure it out. More
by tallison
Employees Worked With
May 01, 2024
Staff was helpful and courteous. Waiting room was clean and fully stocked. Service was done promptly and explanations were provided for all of the work done. Waiting room was clean and fully stocked. Service was done promptly and explanations were provided for all of the work done. More
by CHRIS.ARENT
Employees Worked With
Brianna
May 01, 2024
Good service. Very professional. Honest answers and forward suggestions on procedure to go with. Thanks Very professional. Honest answers and forward suggestions on procedure to go with. Thanks More
by ecctrucking.ke
April 26, 2024
Mario was awesome to work with. Complicated problem with our 2013 Escape. Mario worked with Car Shield to get our coverage. Kept in communication with us through the process. He was Complicated problem with our 2013 Escape. Mario worked with Car Shield to get our coverage. Kept in communication with us through the process. He was a pleasure to work with. More
by Joe.d.anderson
Employees Worked With
Mario
April 26, 2024
I needed an adaptive headlight reprogrammed so it functioned properly and they accomplished the task. functioned properly and they accomplished the task. More
by Kirk Haas
Employees Worked With
April 24, 2024
Service counter & cashier folks were just as friendly as could be. Car was ready for pick up on time. Always appreciate that! could be. Car was ready for pick up on time. Always appreciate that! More
by geludens
Employees Worked With
Other Employees :
Mary Woodworth
April 23, 2024
Cassie busted her butt trying to get our extended warranty to kick in and cover our transmission. This took forever but she finally got it approved where we didn’t have to pay for a complete takedow warranty to kick in and cover our transmission. This took forever but she finally got it approved where we didn’t have to pay for a complete takedown to prove that the tranny was shot. We had some other warranty items that needs repaired and I asked to have brakes redone. By the time the transmission arrived for install, everything else was done. Good teamwork and thank you for staying on it 👍🏽 More
by Theyarddog
Employees Worked With
Other Employees :
The mechanics and all the others involved in getting our Explorer fixed
April 20, 2024
The people who work there are very kind and helpful. They thoroughly tried to understand what was happening with my vehicle and fix it . They thoroughly tried to understand what was happening with my vehicle and fix it . More
by Chesterkeller
Employees Worked With
