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Toyota of Hackensack
Hackensack, NJ
3,601 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,601 reviews
May 20, 2024
Sussana was great, not only did she explain to us the problem of the car but she also made us meet the mechanic who will do the job and better explain in detail what was wrong... it was expensive repair problem of the car but she also made us meet the mechanic who will do the job and better explain in detail what was wrong... it was expensive repair and we wanted to know what exactly they were doing. Sussana is alway professional and courteous. We always look for when we go for service. More
by MARIA.ACKERMAN
Verified CustomerEmployees Worked With
Sussana of Service Department
Helpful May 20, 2024
at the time, service was fine but I am not satisfied. my car now makes a great deal of noise and smells of burning. it sounds as if the new parts were not properly replaced. my car now makes a great deal of noise and smells of burning. it sounds as if the new parts were not properly replaced. More
by LCROSS4
Employees Worked With
May 20, 2024
Great Service! Professional, knowledgeable and personable. Great Price on Certified Camry. We look elsewhere but purchased at Hackensack. I took extra business card Professional, knowledgeable and personable. Great Price on Certified Camry. We look elsewhere but purchased at Hackensack. I took extra business cards to hand out to friends and family. I recommend this Dealership to everyone. More
by KPAWSON23
May 19, 2024
Very professional, helpful and stayed with us throughout the entire process. He accomplished us for the test drive too. the entire process. He accomplished us for the test drive too. More
by Pallab Gupta
Employees Worked With
May 18, 2024
Jim L. was amazing to work with and the rest of the staff was also great. So happy I purchased my new vehicle at Toyota of Hackensack! was amazing to work with and the rest of the staff was also great. So happy I purchased my new vehicle at Toyota of Hackensack! More
by PAMELA.VISCARDO
Employees Worked With
Jim Loscalzo
May 18, 2024
Angel Lavarez if it was not for him I would not buy this car !!! extremely professional, he was so amazing in communication was not pushy like all sales people am still texting him regarding few questions a car !!! extremely professional, he was so amazing in communication was not pushy like all sales people am still texting him regarding few questions and he is always happy to help .. I will come back to buy car for my daughter only with him .. on the other side I did not like anyone from sales dept they are very disrespectful I can not remember the person who helped me to cancel my smart insurance but he was rude , the person at sales desk counter was rude .. it was like you already purchased and you are here to cancel a service you are not welcome !!! yet Angel came out of his way and was there to help even the people at accounting when I came back to pick up my plate they asked me to do it myself because no VALET !!! it was a lady .. and was not nice More
by MONAIBRAHIM29
Employees Worked With
May 18, 2024
That was a wonderful experience for me and my husband. Everybody was professional and friendly with us ☺️. I love my new car 🚙 Everybody was professional and friendly with us ☺️. I love my new car 🚙 More
by nilvapaul24
May 18, 2024
Professional, courteous, and helpful. Appointments are easy to make. Work done in a timely manner. Appointments are easy to make. Work done in a timely manner. More
by Barbara7
Employees Worked With
May 17, 2024
Great service but waited almost two hours to get my tires rotated. It is usually quicker! Thank you! rotated. It is usually quicker! Thank you! More
by SANDRATAVAREZ_36
Employees Worked With
May 16, 2024
They were able to fit me in at last minute on a Saturday, and fix my car! and fix my car! More
by PAULS19344
Employees Worked With
