Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Des Moines
Grimes, IA
4,605 Reviews
We would like to thank you for visiting Toyota of Des Moines dealerrater.com site.
When we opened the doors of Toyota of Des Moines many years ago, we developed two simple philosophies for our long-term success:
#1: Treat every single person who walks through our doors the same way we would expect to be treated.
#2: Once someone has become our customer, he or she is our customer for life. It's a spirit you'll see in everything we do here.
One visit to Toyota of Des Moines and you will see what sets us apart from any other dealership. If you live in the state of Iowa, you deserve to let Toyota of Des Moines show you why Iowans buy their cars, trucks, and sport utility vehicles here.
We are located in Grimes, Iowa, just off Interstate 35/80 at the Highway 141 exit. No other dealer in the State sells more new and used retail vehicles than Toyota of Des Moines, this includes Ford, GM, Dodge, Nissan and Honda Dealers**.
In the Polk County our total new monthly sales exceed what the combined sales of new Hondas and Nissan vehicles month after month**.
Winner of the President's Cabinet Award for the past 4 years, this means we are one of the Top 12 Toyota Dealers in the Nation !
This is not an easy accomplishment considering that there are over 1200 dealers in the US alone.
That's ranking in the top 1% !
You would have to travel hundreds of miles before you would find another dealer of this caliber.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,606 reviews
April 27, 2024
Got in and got out. That’s a 10 as far as I’m concerned! That’s a 10 as far as I’m concerned! More
by BILLLYNNE5
Verified CustomerEmployees Worked With
Helpful April 27, 2024
No more car wash right at the location. No more all 21 points checking. That’s simpler now. No more all 21 points checking. That’s simpler now. More
by letaith
Employees Worked With
April 26, 2024
The service that I received was ok, nothing exceptional but the price I paid was double what my local mechanic would charge me. but the price I paid was double what my local mechanic would charge me. More
by Kperkinswrf
Employees Worked With
April 26, 2024
The processes of getting my first car through a dealership was so easy thanks to them. They were so helpful trying to find me the best deals. They explained everything so well. They made us feel so dealership was so easy thanks to them. They were so helpful trying to find me the best deals. They explained everything so well. They made us feel so welcomed. I can’t thank them enough for being so helpful through all of it. I recommend 1000%. More
by ALVAREZCRISTAL23
Employees Worked With
April 26, 2024
Took a long road trip with my son, who drove. He said he thought I should get my tires and brake’s checked. We’re spongy acting. I work 4-5 days a week and drive an hour to and from work curren He said he thought I should get my tires and brake’s checked. We’re spongy acting. I work 4-5 days a week and drive an hour to and from work currently. I called Toyota right before closing on a Tuesday and they got me in right away with technician named Blake then next morning. Blake was young but courteous and kept me informed of all expenses. I didn’t get the name of the young man who did all the work but he sent me a great video. Got rides to and from home with very kind driver Keith. Very thankful for super service received! More
by mkenealy82
Employees Worked With
Blake, service guy and Keith
April 26, 2024
Ian is outstanding! Positive. Patient. Knowledgeable. Does an excellent job! He highly represents Toyota! Thanks! Positive. Patient. Knowledgeable. Does an excellent job! He highly represents Toyota! Thanks! More
by JESUSKIMMAMMA
Employees Worked With
Other Employees :
Brock is also a five star! He represents Toyota beyond words. I appreciate all he has done when I had strut issues with my Sequoia. Brock deserves high recognition. He is a very patient and knowledgeable person.
April 26, 2024
Professional, on time, great value friendly people to help you with all your needs. Toyota all the way help you with all your needs. Toyota all the way More
by anderson.charles
April 26, 2024
Checkin was smooth, despite service being very busy. Got right in, and service inspection video came through around 30 min in. Appointment took less than an hour, and my advisor gave me my paperwork, an Got right in, and service inspection video came through around 30 min in. Appointment took less than an hour, and my advisor gave me my paperwork, and was on my way. More
by MHANSMAN612
Employees Worked With
I don’t remember
April 26, 2024
Everyone is very friendly and so a great job. Love the videos so you know what is going on. Thanks for the great work. Love the videos so you know what is going on. Thanks for the great work. More
by gregghull36
Employees Worked With
