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Toyota of Des Moines - Service Center

Grimes, IA

4.6
1,666 Reviews

1,666 Reviews of Toyota of Des Moines - Service Center

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April 27, 2024

Got in and got out. That’s a 10 as far as I’m concerned! More

by BILLLYNNE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

A a a a a a a a a a a a a a a a More

by butchram787
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

No more car wash right at the location. No more all 21 points checking. That’s simpler now. More

by letaith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

Fast & efficient. Video tour of inspection be technician was helpful & appreciated. I felt well taken care of. More

by Pegan1232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

My recall on my truck was done in a timely manner. I wasn’t expecting it to be less than an hour. West Des Moines Toyota Was able to get my vehicle in perform a recall, and get me on my way in a very More

by Iowagold47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

Staff member was extremely kind and listened to all my concerns/comments. Once I picked up my car he went through every single detail. In general great experiencr More

by ac.t2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
April 26, 2024

Took a long road trip with my son, who drove. He said he thought I should get my tires and brake’s checked. We’re spongy acting. I work 4-5 days a week and drive an hour to and from work curren More

by mkenealy82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake, service guy and Keith
Apr 26, 2024 -

Toyota of Des Moines responded

Perfect! We appreciate you recognizing the good service, friendly staff, and on-time delivery. Thanks for choosing us!

April 26, 2024

Ian is outstanding! Positive. Patient. Knowledgeable. Does an excellent job! He highly represents Toyota! Thanks! More

by JESUSKIMMAMMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brock is also a five star! He represents Toyota beyond words. I appreciate all he has done when I had strut issues with my Sequoia. Brock deserves high recognition. He is a very patient and knowledgeable person.
Apr 26, 2024 -

Toyota of Des Moines responded

Thank you for choosing Toyota of Des Moines! Come back and see us anytime!

April 26, 2024

Professional, on time, great value friendly people to help you with all your needs. Toyota all the way More

by anderson.charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
PJ Caffrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

Checkin was smooth, despite service being very busy. Got right in, and service inspection video came through around 30 min in. Appointment took less than an hour, and my advisor gave me my paperwork, an More

by MHANSMAN612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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