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Toyota of Des Moines
Grimes, IA
4,692 Reviews
We would like to thank you for visiting Toyota of Des Moines dealerrater.com site.
When we opened the doors of Toyota of Des Moines many years ago, we developed two simple philosophies for our long-term success:
#1: Treat every single person who walks through our doors the same way we would expect to be treated.
#2: Once someone has become our customer, he or she is our customer for life. It's a spirit you'll see in everything we do here.
One visit to Toyota of Des Moines and you will see what sets us apart from any other dealership. If you live in the state of Iowa, you deserve to let Toyota of Des Moines show you why Iowans buy their cars, trucks, and sport utility vehicles here.
We are located in Grimes, Iowa, just off Interstate 35/80 at the Highway 141 exit. No other dealer in the State sells more new and used retail vehicles than Toyota of Des Moines, this includes Ford, GM, Dodge, Nissan and Honda Dealers**.
In the Polk County our total new monthly sales exceed what the combined sales of new Hondas and Nissan vehicles month after month**.
Winner of the President's Cabinet Award for the past 4 years, this means we are one of the Top 12 Toyota Dealers in the Nation !
This is not an easy accomplishment considering that there are over 1200 dealers in the US alone.
That's ranking in the top 1% !
You would have to travel hundreds of miles before you would find another dealer of this caliber.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 4,692 reviews
May 10, 2024
They always have been very friendly and good about explaining what they did to service my car. I was going to trade my car off and get a different one but couldn’t get me the Corolla Cross I wanted so explaining what they did to service my car. I was going to trade my car off and get a different one but couldn’t get me the Corolla Cross I wanted so I’m buying the car that I had leased. I really loved that make too. More
by HARTZ.JOY
Verified CustomerEmployees Worked With
Helpful May 10, 2024
I have nothing but great things to say about Toyota of Des Moines. From the process of getting a new car to continued maintenance everything has been wonderful. They are so kind, knowledgeable, and willin Des Moines. From the process of getting a new car to continued maintenance everything has been wonderful. They are so kind, knowledgeable, and willing to go the extra mile. I highly recommend them. More
by MIRANDA OVERBERGEN
Employees Worked With
May 10, 2024
Have been very happy with service I’ve had done there. Would recommended Toyota to someone. Would recommended Toyota to someone. More
by KOETZMANN99
Employees Worked With
May 10, 2024
Very good for service , that why I had to see you again for every time for every time More
by phuc pham
Employees Worked With
May 10, 2024
Minor issue. I talked with Justin the week prior to my appointment to offer pics of the damage to give a heads up, so parts could be on hand. He assured me that I talked with Justin the week prior to my appointment to offer pics of the damage to give a heads up, so parts could be on hand. He assured me that wasn’t needed since wiring replacements were common and he set the expectation of all the work happening in a day. Twice, parts had to be ordered as they weren’t on hand. Happy for the loaner for 2 days, but the expectation wasn’t realistic. Everything else was great. More
by mike.fulscher
Employees Worked With
May 10, 2024
I was very pleased with the free pick up and delivery service that Toyota provides. The brake pad repair was done in good time and cost was close to the estimate provided. Our car was returned to us in j service that Toyota provides. The brake pad repair was done in good time and cost was close to the estimate provided. Our car was returned to us in just a few hours. I am very satisfied with everything. More
by marmyduke1
May 09, 2024
The service was started on time. And I was out in a bit over an hour which allowed me to make my next appointment. And I was out in a bit over an hour which allowed me to make my next appointment. More
by gollihercj
Employees Worked With
May 09, 2024
Always a great experience at Toyota. Great communication and enjoy paying on the phone. Thanks Justin! Great communication and enjoy paying on the phone. Thanks Justin! More
by dsmlibrarian1
Employees Worked With
May 09, 2024
Clean organized and over plesant to be in the coffee maker is nice and clean aswell as the donuts in the morning are amazing 👏 maker is nice and clean aswell as the donuts in the morning are amazing 👏 More
by woodl1344
