Sunridge Mazda

DO NOT GO HERE! My wife and I went to Sunridge Mazda in response to an internet add for a Mazda 3 for $15900. We worked with a sales representative called who indica My wife and I went to Sunridge Mazda in response to an internet add for a Mazda 3 for $15900. We worked with a sales representative called who indicated that the price was before dealer prep etc. This was stated in the add. With all of the above, the price would be around $17400 before gst. We wanted air conditioning so the convenience package was added for $2600. We asked for a drive away price. After considerable time and discussion with the sales manager he came back with a price slightly under $24,000. We were shocked. I built the same vehicle on line for around $21000. They had added numerous additional charges on the bill, including a $1140 charge for commission, which the sales rep said was how he and their secretary was paid. We walked immediately, being stopped by the sales manager why we leaving. I replied that I did not understand the extra charges. We wasted 3 hours. As time passed we got angrier. We went to another dealer and got a drive away price of $20700 for the exactly the same car. I emailed Sunridge Mazda and asked them to explain their pricing and additional charges with no response. I would give this dealership a zero if I could. I needed a car quickly and they tried cheat me. Charging me commission on top of the MSRP is ridiculous. They took an internet advertised price of $16,000 and increased it by 50%. DO NOT GO HERE! More

Good people and makes you happy I bought a CX -5 from Sunridge Mazda. I love SUV. It is most fun car that Ive driven. You must drive one to truly experience the fun. I will recommend I bought a CX -5 from Sunridge Mazda. I love SUV. It is most fun car that Ive driven. You must drive one to truly experience the fun. I will recommend the sunridge madza to everyone. Thanks More

Quick communication, a real professional in extending help I needed help from Financing department for my lease buy-out and Aaron Strank, Finance & Credit Manager, was very helpful in facilitating the transact I needed help from Financing department for my lease buy-out and Aaron Strank, Finance & Credit Manager, was very helpful in facilitating the transaction. Communicating with Sunridge Mazda is awesome and since I only spend a weekend in Calgary during my turnaround I greatly appreciated the time extended by Aaron in a short notice and closed the transaction in no time. Highly recommended Mazda dealership. More

Fun and knowledgeable. They really made my purchase a great experience. No pressure and very friendly. I can't thank them enough for the overall experience. Awesome and rec They really made my purchase a great experience. No pressure and very friendly. I can't thank them enough for the overall experience. Awesome and recommend to everyone. More

Really professional and helpful I had a great experience at Sunridge Mazda, the staff (Ted) is extremely experienced and really friendly. They were helpful in finding the car I was l I had a great experience at Sunridge Mazda, the staff (Ted) is extremely experienced and really friendly. They were helpful in finding the car I was looking for and made the transaction really smooth. Thank you so much, I highly recommend Sunridge Mazda to anyone that's looking for a highly professional dealership. 👍🏼👍🏼👍🏼 More

Very Friendly Dealership This a a very friendly dealership. When I walked in I was greeted right away by the friendly lady who got a friendly salesperson to help me buy my Ma This a a very friendly dealership. When I walked in I was greeted right away by the friendly lady who got a friendly salesperson to help me buy my Mazda vehicle which I am enjoying very much. This dealership knows how to treat its customers and I will tell others to shop here if they want great customer service. Thanks Sunridge Mazda More

Outstanding staff, friendly, helpful, excellent service The moment we walked in, the service was exceptional we had used Jeep in mind, Jeremy was did not try to sell us something more expensive he had very The moment we walked in, the service was exceptional we had used Jeep in mind, Jeremy was did not try to sell us something more expensive he had very good knowledge, he helped us get the best deal with our trade in. We absolutely felt no pressure. More

Experienced I just bought two weeks ago my Pre-owned vehicle from sunridge mazda and I was being entertained by the staff in the front and they are very friendly I just bought two weeks ago my Pre-owned vehicle from sunridge mazda and I was being entertained by the staff in the front and they are very friendly they meet the quality of being a good customer service.They are very professional.And I was assisted by Karla to Tin who is a nice guy.I am very satisfied with the service they have been provided.I recommend this dealership if someone need vehicle More

Sales Manager Lyin xxxxx. Will not refund a refundable deposit. Took advantage of my wife who was attempting to get approval for financing while waiting on a hail claim . Will not refund a refundable deposit. Took advantage of my wife who was attempting to get approval for financing while waiting on a hail claim . More

Horrible Experience I gone to this location after checking the advertisement on the auto trader, when i gone for test drive they pretend to be busy and the finance manage I gone to this location after checking the advertisement on the auto trader, when i gone for test drive they pretend to be busy and the finance manager to whom i first approached help me with the test drive, I liked the vehicle and after negotiation i final the vehicle and put the token money down for the vehicle upon some conditions. so long story short they didn't fixed the stuff that was requested prior to the purchase and also didn't got the second key for the vehicle as i was told there were 2 keys for that vehicle. So finance manager with whom I'm dealing with told me he will contact me by Monday and either let me know that he have lost the key and get the new key cut or if he find it he will give me that. I never received any call from him then i gone to dealership to ask for it, he said he will contact me next day as there service team left by that time. After wasting my 2 weeks time by going back and forth, I ended up talking to Sales manager who taken care of me. As per sales manager words, finance manager told them he never told me such thing. But while every deal Mr. Finance manager told me I'm man of my word, but then I decided not to trust that lier and he sold me that the package of extended warranty, whatever he told me as per Warranty company they don't cover anything, So my recommendation is not to trust these people and If you decided to purchase the vehicle from them, be straight and say no to all there warranty stuff, even last thing don't accept the delivery from them until you are not satisfied with everything. Otherwise it wont worth your time, trust me they are ridiculously bad on customer service part and I can say on everything. More