After reaching 300,000 km on my '09 Avenger I started researching a 'new-to-me' car and saw quite a few on the Strickland's website that interested me so I stopped in one night after work. Spent a few minutes walking around the lot picking out the cars I'd seen on their site and any others that stood out.
After taking a few notes I went inside and ended up being greeted by Grainger who took me into one of the offices and we chatted about the kind of car I was hoping to find, what did I want in a car and what did I need in a car. He ended up showing me a 2015 Mazda 3.
I hadn't really look at the Mazda 3 as I didn't like the radio sticking up from the dash, but I took it for a test drive and enjoyed the drive. Something I hadn't realized was that the 2015 Mazdas come with an unlimited km warranty. From our conversation Grainger was able to pick up on the attractiveness of that feature and linked it with my desire for a reliable, fuel efficient commuter car to somehow figure out the Mazda 3 was the car for me.
Given the late hour of my visit (Grainger hung around more than 30 minutes after closing time answering questions) I came back the next day so I could take a look at the car I'd driven in the daylight. Grainger had told me he would not be in that day so Nicholas helped out and ended up putting the final touches on the purchase order for my new-to-me Mazda. Nick was just as friendly as Grainger.
When I picked up my car, the detailing crew did a great job getting out the cigarette smell but did miss a spot of dirt on the roof liner. I didn't notice the spot until a few days later (it was above the back seat) but when I took the car in Grainger immediately, no muss no fuss, asked one of the guys from the shop (another Nick) to touch it up. Nick grabbed the keys, took the car into their shop and had it back out in a matter of minutes all cleaned up.
Strickland's has a huge selection of vehicles across their family of dealerships and somehow Grainger seems to know about them all. If you're in the market for a vehicle, take a moment to write down a list of your needs and wants for that vehicle then head on over to Stickland's and Grainger will help you find it .