Stouffville Chrysler

Not likely to deal with Stouffville Chrysler Service again. I don't know whether this is a systemically sketchy service operation that is shared across all Zanchin Automotive Group dealerships and service depar I don't know whether this is a systemically sketchy service operation that is shared across all Zanchin Automotive Group dealerships and service departments, but Stouffville Chrysler's service appears to overcharge by a lot. I was charged over $1050 for a $25 part. If this seems excessive and dishonest, it's because it is. After 4 visits where I had to leave the family vehicle there for repeated investigations over and over again, the vehicle still didn't start until cranking and recranking it. Refunds were refused. Service advisor and mechanics were friendly but clearly incompetent. Manager feigns friendliness but apologizes that he can't refund the money due to 'policies' or some such. Certainly got slammed into that one and fell for their process of "you haven't serviced your Chrysler van here before so we need to do an initial investigation first". Hundreds of dollars and expensive parts and labour later, the van still didn't start when they returned it. Their telemarketers call monthly with service 'reminders'. Obviously there's pressure on these service departments to milk customers as much as possible to make money for the Zanchin Automotive Group, so will not be visiting another one again. I am generous with my high ratings and effusive in my praise because people are friendly and accommodating -which is why I'm not naming names- with shuttle and loaner, but the financial aspect of the experience left us with a bad taste. More

Jeep Purchase I recently started shopping around for a replacement vehilcle for my aging car. I've always liked jeeps and thought I would check out the dealership i I recently started shopping around for a replacement vehilcle for my aging car. I've always liked jeeps and thought I would check out the dealership in stouffville. I met with Mark from sales. He was very knowledgable and provided valuable insight. After considering various options I ended up choosing a Jeep Compass. Chris, one of sales managers gave me an excellent trade in for my car, even though it wasn't a Chrysler. From there I met with J.J. The finance manager. He was excellent in securing me affordable financing. Overall, an excellent experience. More

Very satisfied customer I recently purchased a 2017 Dodge Ram 1500 from Stouffville Chrysler. I was impressed by the courtesy and knowledge of this dealership. I also met w I recently purchased a 2017 Dodge Ram 1500 from Stouffville Chrysler. I was impressed by the courtesy and knowledge of this dealership. I also met with Chris and Andrew who were very helpful with my purchase More

Best experience ever. My introduction to the Stouffville team was via their service department who went way above the call to help me when my junker died. Not only did the My introduction to the Stouffville team was via their service department who went way above the call to help me when my junker died. Not only did they help organize a rental car, they waited after hours to unload the car from the tow truck and take all the details. None of that "throw the keys in the slot". Where else would I go when looking for my next car!!! Their sales team was excellent, finding me a car with exactly what I wanted plus a few extras that were negotiated into an affordable package. Chris Latorre and Bilal Makki were attentive, informative and I truly felt they got me the best deal possible. Recommend this team for whatever your needs are; service, sales, for new and used. Thanks guys!!! More

Best purchasing experience thanks to Mantas First time buying a car. Mantas guided me through every step from selecting my car to pick up day. Was very satisfied throughout purchasing process First time buying a car. Mantas guided me through every step from selecting my car to pick up day. Was very satisfied throughout purchasing process More

Salesmen Hi, I purchased a new truck , Paul the salesmen was more then helpful ,he was great helping me to get all I needed for a new purchase, No pressure Hi, I purchased a new truck , Paul the salesmen was more then helpful ,he was great helping me to get all I needed for a new purchase, No pressure which made me feel very comfortable, Thank you More

Demo Durango They started off great offering a great trade in value, get there and they offer me $3000 less, then charge me frieght on a demo model, do not buy fro They started off great offering a great trade in value, get there and they offer me $3000 less, then charge me frieght on a demo model, do not buy from them very shady! More

Amazing Service Department I would like to say that Christian in the service department was amazing to deal with , very knowledgeable and gets the job done , I purchased my mini I would like to say that Christian in the service department was amazing to deal with , very knowledgeable and gets the job done , I purchased my minivan from Longmans Chrysler, and and got screwed over , then I call Stouffville Chrysler and talked to Christian and he got my minivan fixed and on my way , now I finding all my friends who purchased from Longmans Chrysler, are all going to Stouffville Chrysler, great job guy and great dealership!!! More

Great! Experience! We delt with mark, and although we didn't end up buying the car I was looking at, when they have something else in that I like I will be back!! Mark w We delt with mark, and although we didn't end up buying the car I was looking at, when they have something else in that I like I will be back!! Mark was great, and we felt like he was really working for us throughout the entire experiece. Will be back. Thanks Mark!! More

Service at stouffville Chrysler sucks Stay away from Stouffville Chrysler's service department what a joke brought my truck in yesterday for multiple issues. One of the issues was a piece Stay away from Stouffville Chrysler's service department what a joke brought my truck in yesterday for multiple issues. One of the issues was a piece of paint flaking off the drivers door. After being told by a service adviser to listen to him because clearly is seems like I don't know how to listen. And that they couldn't find the paint flake this is how they washed my truck and this is how I picked it up and on top of that they power washed the truck and made the flake bigger. I was told that the situation would be handle this is not how you handle the problem. More