St. James Volkswagen
Winnipeg, MB
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Hosed by the service department! Made an appointment to get my 2008 vw bug serviced. No problem. Drove 3 hours to get to the Dealership. Upon arrival told Monty that my convertib Made an appointment to get my 2008 vw bug serviced. No problem. Drove 3 hours to get to the Dealership. Upon arrival told Monty that my convertible top would not retract and the ac was not working. Was told that it would cost me $170 for diagnostic on the lid and $242 for diagnostic on ac. Took 5 min. To fix lid. ( a sticky switch) oh checked hydraulic fluid level. $170!!! Come on. Onto the AC where once again diagnostic check was included with the recharging of coolant plus labour ended up being $340 plus $60 for coolant.(princess Auto had same stuff on sale for $30.) great markup. Didn’t use any other shop material. Another kick in the groin was the 14% shop material charge on the final bill as standard operating charge. Total bill $782. My dentist bill was not that high! Ripped off! Upon getting home and reviewing the bill and letting frustration sink in decided to contact service manager Ron for an explanation. It took over a week and a half and daily phone call and leaving messages for Ron to contact me, we finally hooked up. Well, condescending conversation followed. “That’s the going rate, every dealership charges this amount , spoke to the technician and he did all these checks, BS I talked to tech and he told me exactly what he did with the lid. etc. etc. ok I will give you $80 refund on your bill. Wo! Made me feel like he was doing me a favour! Will not go back there for anymore work! Dealership taking advantage of people! More
We highly commend Mariana Rempel, our “Star” car sales person. From the time we first met her till receiving delivery of our car, she proved herself to be very knowledgeable of the used vehicle even tho person. From the time we first met her till receiving delivery of our car, she proved herself to be very knowledgeable of the used vehicle even though it was not the brand that the dealership represented. Throughout our buying experience she was courteous, kind and supportive of our efforts to get the best possible deal. During our time we have bought, 20 or more cars. The service provided by the team of Mariana, Shubh the financial officer, Mike who prept our trade-in, and the Garage Manager who went beyond to make sure the car was ready for us to take home, was at the top of the positive experiences we’ve had with car purchases. We would definitely recommend St James Volkswagen as the place to purchase a car. More
With the help of Noah and Sabbir, our family is driving the perfect vehicle for our needs! I really appreciated the flexibility and dedication from Noah and the whole team at VW! the perfect vehicle for our needs! I really appreciated the flexibility and dedication from Noah and the whole team at VW! More
I purchased a used vehicle with Mari’s help. She was great to deal with. Very friendly and professional. I would recommend going to St. James Volkswagen for a vehicle. Thank you to Mari. I am en She was great to deal with. Very friendly and professional. I would recommend going to St. James Volkswagen for a vehicle. Thank you to Mari. I am enjoying my Sonic. More
I purchased a used vehicle last week and was pleased with the help given by Mari. Vehicles available and financing were both very good. I would certainly buy another car here and recommend the dealer to frie the help given by Mari. Vehicles available and financing were both very good. I would certainly buy another car here and recommend the dealer to friends. More
Noah and Luke were very good to deal with. Very honest and just were great to work with. Truck was perfect when I picked it up. Very satisfied. Thank you gentlemen! Very honest and just were great to work with. Truck was perfect when I picked it up. Very satisfied. Thank you gentlemen! More
I paid 300$ depoist to matthew borley for hyundai sonata car and i didn't like the car and now they are refusing to refund the money this is a big scam. car and i didn't like the car and now they are refusing to refund the money this is a big scam. More