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St. Catharines Nissan
St. Catharines, ON
1,650 Reviews
St. Catharines Nissan has changed ownership as of June 1st, 2018. We are located in the heart of the Niagara Region on Scott and Lake Street in St. Catharines, Ontario. We are committed to providing the highest levels of customer service through our knowledge of the automotive industry and the vehicles we sell and service. We will work hard to earn your business to become a customer of ours for life. We want to show you the difference our dealership provides through Trust, Transparency and a Professional approach. Come see us today and feel the difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 1,650 reviews
October 24, 2017
Excellent treatment Very friendly and informative. I was recommended this dealership by friends and thought their comments were exaggerated but after purchasing a vehicle Very friendly and informative. I was recommended this dealership by friends and thought their comments were exaggerated but after purchasing a vehicle I would highly recommend them. More
by Pleased customer
Employees Worked With
Sales Manager Matt., Krista Caperchione, Ron Doi
Helpful October 22, 2017
DECEPTION areal effort to represent an honest transient sale however the final contract was another thing.Charges for extended warranty and protection of cloth areal effort to represent an honest transient sale however the final contract was another thing.Charges for extended warranty and protection of cloth and paint were thought to be necessary according to finance the car. The parent finance company when contacted to make payments clearly say that the additional warranties and protection of cloth and paint were not at all a condition of finance but rather an additional charge by Collins Nissan to the tune of $5 600.dollars. When this was pointed out to the dealership an email said they would cancel the extended warranty reducing by $3200 so far three months later according to the lending agency no discounts have been applied. The charges for protection and tinting that was never requested are still on the Collins Nissan ledger. as I await. More
by DR DAVID FRASER
Employees Worked With
October 20, 2017
Very Freindly courteous service I recently purchased a 2017 Nissan Murano. I had the pleasure of having Rene help me with my purchase. He was very friendly and courteous and took the I recently purchased a 2017 Nissan Murano. I had the pleasure of having Rene help me with my purchase. He was very friendly and courteous and took the time needed to help me make my decisions. I also had the opportunity to meet Steve Piro and Misty Young who bent over backwards to make sure I was happy with my choices and took the extra time to accommodate my needs. They all worked together very well to offer the best customer service. More
by MD
October 17, 2017
Happy Birthday to me Just purchased my first new car in 15 years, although I was nervous I appreciate how comfortable Ron and Krista made me feel through the whole process Just purchased my first new car in 15 years, although I was nervous I appreciate how comfortable Ron and Krista made me feel through the whole process. I love my new Versa Note thanks again guys you did great. More
by Juliette2016
Employees Worked With
Jordan Mihaychuk , Krista Caperchione, Ron Doi
October 17, 2017
Rene and Krista made purchasing a vehicle easy. I recently purchased a used 2017 Honda Ridgeline from Collin’s Nissan. Right from the start, Rene Romero and Krista Caperchione were friendly and pro I recently purchased a used 2017 Honda Ridgeline from Collin’s Nissan. Right from the start, Rene Romero and Krista Caperchione were friendly and professional. They were both very knowledgeable and well organized which made the entire process flow effortlessly. In fact, every staff member I met was outgoing and friendly without being over-the-top. Rene and Krista made buying a car, which can be a daunting task, an easy process. They answered all my questions and provided sound advice when requested. I highly recommend Rene and Krista and Collin’s Nissan if you’re looking for a new or used vehicle. More
by Cam Stewart
October 14, 2017
Very happy costomer It was great help me out with getting an bran new car and I could not he more happy with it and staff was very friendly and helpful It was great help me out with getting an bran new car and I could not he more happy with it and staff was very friendly and helpful More
by Payjack1213
Employees Worked With
October 14, 2017
excellent experience great experience. highly recommended this Nissan dealership. great sales associates, very knowledgeable and friendly they work hard to earn your bu great experience. highly recommended this Nissan dealership. great sales associates, very knowledgeable and friendly they work hard to earn your business and will do anything to make you a happy customer. More
by asikora
Employees Worked With
Tony Garofoli, Domenic Cappella
October 10, 2017
New Qashqai We visited Collins Nissan to look at a new Qashqai. The staff was extremely helpful and knowledgable. Rob even offered "Standard transmission" drivin We visited Collins Nissan to look at a new Qashqai. The staff was extremely helpful and knowledgable. Rob even offered "Standard transmission" driving lessons for our Son. Lol. Derek worked out a great deal for us with added value to our purchase. Having purchased a vehicle from them before, we are thrilled to be part of the Collins Family. More
by Figgy67
October 08, 2017
Great service Jesse made purchasing my 2017 frontier an easy and enjoyable process. There was no pressure into buying any extras and I was able to get the truck to Jesse made purchasing my 2017 frontier an easy and enjoyable process. There was no pressure into buying any extras and I was able to get the truck to my liking and expectations. I would definitely consider this dealership again in the future. More
by Joey Stratton
Employees Worked With
Krista Caperchione, Jesse Mason
October 07, 2017
purchase of new vehicle This is our 3rd purchase of nissan vehicles from different dealerships. It started out great at first when we started looking back in july or beginnin This is our 3rd purchase of nissan vehicles from different dealerships. It started out great at first when we started looking back in july or beginning august. We spoke to ron and he was great. We took a rouge for a test drive then and kept ron in mind while we looked around. We went back late september and dealt with ron again. We took another rouge for a test drive back to where we live and on the way back the low fuel light came on and so we had to put some gas in it but we did get reimbursed for it. Ron was very knowledgeable in the vehicle. We decided to purchase and he was very good with the purchase of our vehicle. On the financing end of our purchase Misti was very thorough and very helpful in choosing add ons and accessories. She wasn't pushy and didn't try to sell us anything we did not want. On the day we picked up the vehicle we found out Ron had left and we would see Domenic to finalize things. At the time we were not given an explanation or a phone call ahead of time to the reason why until we asked. Upong hearing the reason it was fine. Domenic was good but we both felt a little rushed when going over some features in the vehicle. Also when we got the vehicle home and I was checking it I discovered underneath the rubber mat in the trunk the area had not been properly vacumed and there was debris on the carpet. We have now had the rouge for almost 2 weeks and maybe we are old school but no one from the dealership has called to ask if we enjoy the vehicle or the dealership. The other 2 we purchased previously both dealerships did call us. More
by jk
