St. Catharines Nissan

Knowledgeable not pushy I came into the dealership looking for a manual option - something that will last, and a car I can be proud of. Victor took the time to listen to what I came into the dealership looking for a manual option - something that will last, and a car I can be proud of. Victor took the time to listen to what I was looking for and why and suggested the Sentra. Particularly as a female driver who's new to manual I really appreciated that Victor took my request seriously, he didn't press other options and took the time to understand what i wanted from the vehicle and why. He was upfront about costs, and what I could expect in terms of warranty and service coverage. The dealership has a good variety of payment plans and Victor took the time to walk me through them. Highly recommend him! More

Looking at Nissan Sentra Victor was really knowledgeable on all the options for the cars available. We discussed what I was looking for in a car and what my budget was. We cam Victor was really knowledgeable on all the options for the cars available. We discussed what I was looking for in a car and what my budget was. We came both came to the conclusion that the Nissan Sentra would be what I should look at. It was a great test drive!! Victor really knows his stuff with this car, we took out the Manual transmission which made it a fun little car to zip around in! The pricing Victor was able to bring me was also really compelling. I will be sure to come back and speak to Victor should I come to pull the trigger. His Candy is also excellent! More

Easy and Genuine I dealt with Nelson and he was so easy going, honest, genuine, straight-forward and knowledgeable. He listened to exactly what kind of vehicle I neede I dealt with Nelson and he was so easy going, honest, genuine, straight-forward and knowledgeable. He listened to exactly what kind of vehicle I needed, and then showed me my gorgeous Rogue that is now in my parking. I felt so comfortable, and Erin made the paperwork so easy. Everyone was so friendly, I can't say enough about my experience. More

Super I have given a high rating because the salesman was very informative before my purchase was made, as well as keeping in touch before and after my purc I have given a high rating because the salesman was very informative before my purchase was made, as well as keeping in touch before and after my purchase was made to ensure my happiness. More

Stress-free! An Exceptional, honest interaction! I have purchased a number of vehicles in my life, but never in such a unique, effective and honourable fashion. Jordan Adelstein is a rare commodity I have purchased a number of vehicles in my life, but never in such a unique, effective and honourable fashion. Jordan Adelstein is a rare commodity in the car business. He knowledge of peoples' true need as well as of the vehicles he sells, allows him to create an exceptionally respectful, honest and highly ethical atmosphere throughout the inter-active discussion--yes, discussion, NOT haggling or dickering. He is amazingly thorough when addressing every question/concern no matter how insignificant it may be or how many times you may have asked it! Once the decision is made to purchase the vehicle, he presents a variety of ways in which the customer can comfortably "make it happen". Even when a customer (after 5 hours of arriving at the closing steps) wants to look at the possibility of a getting a completely different vehicle, Jordan remains unruffled. He simply smiles and immediately lists the features as if that was the car you wanted all along. His actions truly reflect his goal of making sure the customer is given ALL the facts and gets what he wants. In over 40 years of buying cars (US and Canada), I never want to buy another again UNLESS it is from Jordan Adelstein--an honest and knowledgeable man. Most sincerely, Dr. Kate Locke St Catharines, Ontario More

Best salesperson ever.. went above and beyond to assist Derek went above and beyond to assist me. From our first conversation I felt comfortable and knew Derek would do what ever it took to have me driving Derek went above and beyond to assist me. From our first conversation I felt comfortable and knew Derek would do what ever it took to have me driving away in a car. I could not thank him enough for helping me not only find the perfect car but at a interest rate and payments I could easily afford. Also, was very helpful with helping me find a insurance company with reasonable rates. If you are a extemely busy person and know the car you want. Derek will do all the work just to see you drive away in a car with a simply thank you and a smile. AWESOME TEAM @ Nissan More

Good experience......Service/ new purchase So I took my 2013 Nissan Altima in for service.......oil change and recall work.........and I decided to look in the showroom before the shuttle took So I took my 2013 Nissan Altima in for service.......oil change and recall work.........and I decided to look in the showroom before the shuttle took me home. I was looking at a Nissan Rogue as a next vehicle but upon further research I noticed I could purchase a bigger, more luxurious , better equipped vehicle in the Nissan Murano. Despite the fact my lease had 20 months to go , the sales staff ( Kevin, Mike, Paul ,Steve ) made it possible for me to purchase a new 2016 Murano SV, although we did have one hiccup, the problem was resolved and I drove away 3 days later in my new Murano SV. My wife was so pleased with the new vehicle she returned with her car and ultimately traded for a new Murano SL . The same staff helped her and were very helpful in attaining a satisfactory deal . We now own his and hers Muranos ! The entire staff at Collins, both in service and sales were always very friendly and helpful......Lisa in service......Kevin and Mike in sales.......Kelly and. Fred ........Paul and Steve. They all work as a TEAM to make the customer feel important. Thanks guys! More

Efficient, knowledgeable and superb service! Jordan was personable, customer oriented, super knowledgeable and efficient. The entire process was as smooth and pleasant as could be. All staff we d Jordan was personable, customer oriented, super knowledgeable and efficient. The entire process was as smooth and pleasant as could be. All staff we dealt with were very pleasant and accommodating. More

Came for a Rogue...Left with a Murano? Very satisfied with my experience at Collins Nissan. Domanic was very friendly and informative. More importantly, he was very accommodating when I w Very satisfied with my experience at Collins Nissan. Domanic was very friendly and informative. More importantly, he was very accommodating when I wanted to bring the Murano home to ensure it fit in my garage. When my wife was comfortable with Domanic, I knew it was a done deal. Delivery went well and while Dom was tied up with another delivery, Jordan was great as he described all the he technology set up and need to knows about the new vehicle which made delivery go smoothly. More

Salesman was outstanding,!! I really hope Nissan knows how lucky they are to have Nelson as a salesman. He is personable, he listens to your needs / wants, knows his product ins I really hope Nissan knows how lucky they are to have Nelson as a salesman. He is personable, he listens to your needs / wants, knows his product inside out (does his own videos on his product for his customers!), humble, and honest. If you have the opportunity to meet this man, and have him assist you, you will NOT be disappointed. He is thorough from A to Z. Working in retail as a supervisor for 20+ years, your expectations are high. Nelson exceeded them. Thank you Nelson for a great experience... The upper management etc, were a different story, which has nothing to do with Nelson and his excellent service. More