Southtown Chrysler

Happy customer Had a good experience 4th time back Mary is the best. Very good to her customers, knowledgeable and if she doesn’t know she finds out for you. Had a good experience 4th time back Mary is the best. Very good to her customers, knowledgeable and if she doesn’t know she finds out for you. More

The Great Deals Two vehicles from the dealership and I have no complains what so ever! Treat me so well and will most likely go back for another in the future. Two vehicles from the dealership and I have no complains what so ever! Treat me so well and will most likely go back for another in the future. More

Not impressed with Finance Dept. at 4:00, I was told to go to Registration and a Bank or I could not take possession of the Truck.. Both places closed at 5:00.Undo stress and pressure at 4:00, I was told to go to Registration and a Bank or I could not take possession of the Truck.. Both places closed at 5:00.Undo stress and pressure on me. Mary was GREAT and will recommend her in future. More

Beware of FINANCE pulling a fast one! Horrible service . Especially Jordan, part of the backhanded, lying finance department who purposely held onto check to pay out previous vehicle loan Horrible service . Especially Jordan, part of the backhanded, lying finance department who purposely held onto check to pay out previous vehicle loan for almost 3 weeks after they should have paid it out, just to screw me over for calling them on their xxxxxxxx they tried to pull on bill of sale. As a result, my previous vehicle had missed payments and service charges that I only recovered after I had my bank prove the dealership's wrongdoing. I will never buy from here again despite sales staff being amazing; dealing with the finance nightmare for over a month and it affecting my credit is enough for me to write this review and warn potential customers. Go to a different dealership. The finance department will screw you and their manager will just try to cover their tracks. More

Total Integrated Power Module Warning!! Brought our Jeep in because the front wipers wouldn't work......turns out to be the TIPM (Total Integrated Power Module) 1600$$ to replace! One thous Brought our Jeep in because the front wipers wouldn't work......turns out to be the TIPM (Total Integrated Power Module) 1600$$ to replace! One thousand six hundred dollars to get our windshield wipers to work. Before you buy a Chrysler/Dodge/Jeep google -Chrysler TIPM Problems More

Bought a new Jeep GT was awesome in sales to deal with as well as the manager Gary who supported GT through the process. My only comment would be for finance to smile GT was awesome in sales to deal with as well as the manager Gary who supported GT through the process. My only comment would be for finance to smile- we were paying cash and it appeared the finance lady could not push us out the door fast enough. no small talk there....all business, and we felt like she was wasting her time with us,. This should however detract from the wonderful service provided by GT and Gary- through the initial process. I would give this 5 stars across the board- with the exception of the finance lady- I would give 2 on friendliness More

They do not give complete information Everytime I go to this dealer I have a problem with them and the information they provide. They always charge more than what they promise at the begin Everytime I go to this dealer I have a problem with them and the information they provide. They always charge more than what they promise at the beginning. I ended up paying almost a thousand dollars on a service when it was supposed to be around 300 or 400 and they didn't even mention how much it was going to be until the end when I had to pay that amount. I had to take a rental car from them and they never mentioned about having to pay a fee for the car based on my age. Well, once again, I had to pay for something they never mentioned. The customer service from the people in the car rental section is terrible. I had this lady with an accent that apparently she was new but she had to idea what she was doing and she didn't even pretend like she cared. She would not do something to solve my problems and she kept delaying my calls and concerns for almost a week until I got really upset and had to talk to somebody else. I do not like the service and the attention this dealer has towards their clients. More

Don't buy from Southtown Chrysler Edmonton We bought a promaster van from these guys . They were very fast to push our financing through.no surprise there . But as soon as the void check was in We bought a promaster van from these guys . They were very fast to push our financing through.no surprise there . But as soon as the void check was in there hands the good service ended.i agreed to pay the $750 delivery fee. A week later . Still no delivery . I also asked for 2 things a tow package installed and a set of winter tires and rims.simple.a week later the tires are not even ordered.the hitch is not don either..but for 4 days they told me the hitch is done.the tires are here.all there waiting for is the brakes to be done.cause now they failed inspection.its a used van with 50000 Kms. A week ago when we bought it the salesman said the van was ready go.all inspections were done .they lied to us every time I called to see what was the hold up.i wouldn't buy a wheelbarrow from Southtown Chrysler Edmonton More

Consistency. This is the second time I have dealt with the dealership and the second time that I have been happy with what they offered and delivered, I had a pers This is the second time I have dealt with the dealership and the second time that I have been happy with what they offered and delivered, I had a personal issue and yet they accommodated my situation. The salesman Grant was a good guy, did not push me or try and force me into anything, I told him what I wanted and he did that and more, Nicole in financing was very helpful too and very pleasant to deal with. Great experience again. More

Thanks! Had a pleasant experience when purchasing our new Cherokee from Southtown. Our salesman was quite new but he did well considering.. Our finance lady w Had a pleasant experience when purchasing our new Cherokee from Southtown. Our salesman was quite new but he did well considering.. Our finance lady was very informative though & had us in & out in no time with everything we needed. She really helped pull the whole thing together in making us comfortable & getting us approved & making sure we had a great experience! More