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Southside Mitsubishi
Edmonton, AB
466 Reviews
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466 Reviews of Southside Mitsubishi
September 18, 2015
Great people who care Went in today for an oil change and walked away with a new Ralliart, lol...... all the staff bend over backwards to make you feel at ease and that you Went in today for an oil change and walked away with a new Ralliart, lol...... all the staff bend over backwards to make you feel at ease and that you matter. always great to talk to the staff and even better when they know you well! Service and sales are both great as usual! More
by dradatzke
Employees Worked With
Vaughn Kay, Kevin Kennedy, Aaron Glena
Helpful September 16, 2015
Friendly, accommodating, excellent dealer All you want to a car dealer "AARON"- A-Always a good listener, A-Accurate information, R- Right person to deal with, O- Offer a good deal, you can't All you want to a car dealer "AARON"- A-Always a good listener, A-Accurate information, R- Right person to deal with, O- Offer a good deal, you can't say "NO" after all the help and information He give. More
by dale&lorna
Employees Worked With
Kevin Kennedy, Raman Randhawa, Aaron Glena
September 14, 2015
Going downhill The service center is getting worse. Parts aren't ordered when they should be. Sometimes the wrong parts are ordered. The wait time for parts to come The service center is getting worse. Parts aren't ordered when they should be. Sometimes the wrong parts are ordered. The wait time for parts to come in is outrageous. "They need to come from Japan". I find it hard to believe there are no spare parts in all of North America. Also, the sales people are constantly turning over. The new people feel compelled to cold call and ask if I want to sell my car despite numerous requests to be taken off that list. More
by xxxxty_evo
Verified CustomerEmployees Worked With
Mike Lowton
September 13, 2015
Over all pleased There were hiccups when we bought our vehicle. For example they said our vehicle would be ready on the Tuesday so we switched our insurance and then t There were hiccups when we bought our vehicle. For example they said our vehicle would be ready on the Tuesday so we switched our insurance and then the vehicle wasn't ready until the Thursday so we had to switch the insurance back to our trade in vehicle and then back again to our mitsu. The sales man felt terrible and was completely honest with us even to the point that he bought us a mitsu teddy bear. The dealer ship also paid for the first year of our drone car starter. More
by ANNETTE_GUINDON
Employees Worked With
Jose Vivanco, Mike Lowton, Raman Randhawa
September 11, 2015
Helpful Me and my friend were looking for a car because I'm planning to purchase a car. I don't have plans to buy on that day because I wanna shop around in w Me and my friend were looking for a car because I'm planning to purchase a car. I don't have plans to buy on that day because I wanna shop around in which I can get a cheaper one. Aaron Glena saw us he accommodate us.He showed us the car and explain the benefits I can get.As a first time buyer I wanna know all the details of the car Aaron was really helpful because I got a good deal on my first car with the help of the Finance Manager Raman and Kevin.Great experience!!! Thank you Guys I really appreciate your Help! More
by Lyn
Employees Worked With
Kevin Kennedy, Raman Randhawa, Aaron Glena
September 11, 2015
Dealership willing to make the customer happy The salesman knew the car very well and could describe the benefits easily. It was easy to see the value of the vehicle. The sales manager produced The salesman knew the car very well and could describe the benefits easily. It was easy to see the value of the vehicle. The sales manager produced a deal quickly, although didn't provide comparatives initially. Once different options were reviewed, it was easy to see that the option initially presented was good. The finance manager knew the process and was familiar with the paperwork. Additional options were presented quickly and prices negotiated to get a fair deal. The vehicle was ready when promised. More
by Tracey
Employees Worked With
Jordan Hunter, Aaron Krusch, Raman Randhawa
September 10, 2015
Vehicle came out with more issues from the recall service We took our car in for a recent recall issue. At pick up time, however, the dashboard was all scratched up. Took the car in a second time resulted in We took our car in for a recent recall issue. At pick up time, however, the dashboard was all scratched up. Took the car in a second time resulted in the car started to spit insulation materials through the vents. Some staff are honest and happy to help, but certain individual was found tactically avoid our direct questions. This is a very disappointing and negative experience. My car came out with more problems than before it was taken in. I am now one customer that you cannot retain. I will only consider non Mitsubishi vehicles from now on. More
by JIESHAN.LU
Employees Worked With
Not disclose
September 10, 2015
In the shop again I have to say my confidence in the service department is zero. I seem to have to bring back my car for them to fix something else after it had just be I have to say my confidence in the service department is zero. I seem to have to bring back my car for them to fix something else after it had just been fixed. They also up sold me on buying new tires for my 2 year old car in order to get the alignment done and as I am not an expert on tires and drive the highway to work everyday I believed this to be true till I got home to find out this is not the case. The last time I was there I specifically said on the note left with my keys to not do any work on my car until they talk to me and well I guess they didn't read the note.I will be finding another shop to bring my car. More
by OLDFIELD.C
Employees Worked With
only the lady at the front desk to get my keys and whoever I talked to on the phone
September 09, 2015
Great people! Southside Mitsubishi was wonderful to work with! Aaron and Kevin helped me lower my interest rate and get a better version of what i was going in for! Southside Mitsubishi was wonderful to work with! Aaron and Kevin helped me lower my interest rate and get a better version of what i was going in for! I am so thankful they gave it to me strait and i am loving my new 2015 Rvr! More
by a.marshall
Employees Worked With
Kevin Kennedy, Aaron Glena
September 08, 2015
Customer Service I brought my car in for service and when the problem couldn't be identified the mechanic stayed at the end of the day so I could take him for a test d I brought my car in for service and when the problem couldn't be identified the mechanic stayed at the end of the day so I could take him for a test drive to let him hear the problem. He heard it and helped me book another appointment to have the problem identified. Great service! More
by SHELL.HARVEY55
Employees Worked With
N/A
