Southside Dodge Chrysler Jeep Ram

Very good experience Bought a truck from Darren in the sales department, and Kyle in the finance department. I found them very friendly and knowledgeable! They did not p Bought a truck from Darren in the sales department, and Kyle in the finance department. I found them very friendly and knowledgeable! They did not push me into buying like the other dealerships I went to in Red Deer first. Will definitely recommend Southside to anyone looking to buy. More

Happy Customer I had a more than positive experience. My sales person was knowledgeable and easy to deal with. I had the same positive experience with the fina I had a more than positive experience. My sales person was knowledgeable and easy to deal with. I had the same positive experience with the finance department. More

Dishonest service department After visiting the quick lube I was told I would need to have a differential plug drilled out due to cross threading and required a power steering flu After visiting the quick lube I was told I would need to have a differential plug drilled out due to cross threading and required a power steering fluid flush... As per a second opinion non of this was actually wrong with the vehicle!.... Do you teach you service people how to be dishonest?!... So angry and disappointed that people feel they need to be dishonest in order to make money.. They have lost my business for good?? More

Lied to for starters Recently we received a letter from Southside Dodge in Red Deer congratulating us for purchasing a 2013 Dodge Ram 1500. It should have been a letter of Recently we received a letter from Southside Dodge in Red Deer congratulating us for purchasing a 2013 Dodge Ram 1500. It should have been a letter of sympathy, as we have never owned a bigger piece of "JUNK"! We knew we should have gone elsewhere!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

inquiring about new vehicle I would never buy a vehicle from them. Inquired about a vehicle, and they were so stuck up made my husband and I feel like idiots. All they care about I would never buy a vehicle from them. Inquired about a vehicle, and they were so stuck up made my husband and I feel like idiots. All they care about is making a sale and they will do what it takes...i can't believe they haven't revamped their employees. I would not have given them a star if I didn't have to choose one More

Arrogant and over-confident Salesman and Manager refused to deal on a price with the response that their dealership is "too good" to lower their prices. Found the overall energy Salesman and Manager refused to deal on a price with the response that their dealership is "too good" to lower their prices. Found the overall energy of the sales and finance team arrogant. When I asked them to give me a reason why I should shop with them they could only come up with the benefit of being entered into a draw. Even after we stated we were no longer interested in dealing with them they continued to call, but weren't willing to deal. Last call we received from them we were signing papers for our Vehicle with a different dealership. More

NOT RECOMMENDED! While purchasing the vehicle, all seems pleasant and well but be aware that once you drive the vehicle off their lot, you are on your own. Poor qualit While purchasing the vehicle, all seems pleasant and well but be aware that once you drive the vehicle off their lot, you are on your own. Poor quality vehicle, poor service, and little help provided. The car is under warranty but it has been in the shop more than it has been driven. More

Treated like an idiot. Over a year ago my 2010 wrangler was violently popping out of first gear every time I drove it, brought it in and they couldn't replicate it. I took Over a year ago my 2010 wrangler was violently popping out of first gear every time I drove it, brought it in and they couldn't replicate it. I took the tech for a drive and before I left the parking lot, got it to happen, replace gears and syncros in the transmission, took a week long than I was told it would. Within 2 days of having it back I had a complaint about excessive road noise through the shifter column and it was now intermittently popping out of 1,3,5 gears. Went in and showed them a video of it happening as it was only happening every so often. One of the service guys at the desk talked down to me a basically said there was no issue and it was nothing (being a mechanic myself, only going to them as it was under waranty). Finally got fed up and pulled it apart myself, found that the inner shifter boot was installed wrong and causing it to interfere with the 3 gears preventing them from staying in place. More

Shady re-conditioning department On a brand new Ram 3500 Limited... Rear passenager fender trim was missing. Popped on off another truck, chipped it in three spots. Thankfully for Sa On a brand new Ram 3500 Limited... Rear passenager fender trim was missing. Popped on off another truck, chipped it in three spots. Thankfully for Sales, he got them to take it off and put a new one on however, in the process, chipped the 3M along the bottom of the fender. Also, had a door trim clip broken and the seat cushion cover kept popping off. Firstly, and very common in this department is that they will use a bonding glue to weld the pieces together. Totally unacceptable in a brand new 76 thousand dollar truck. In the process of pulling the rear seat bench out and or putting it back in, a plastic tab was broken on the storage compartment. Sadly, failed to inform me of that at that time. Once found out and brought back to the dealership, they ordered me another one. After waiting a few months I managed to get them to install. On install, one of the compartment doors was over extended and cracked the compartment. Talk about being pissed... The solution... To pull one out of another truck on the lot and replace it with the new. Secondly, the drivers seat cushion cover kept popping out and up, which would run into the back of the knee and rub against the calve. This guy clipped in back in place however, it popped out once sitting in the seat. The day I got the compartment installed, the service department got some guy that would put hog rings in place so it wouldn't come out. He also checked all the other seats. Thirdly, I'd like to point out some people, good or bad... Whatever! The sales guy that sold the truck to me is okay, but organizing fixes poor. Another sales guy, by all accounts is awesome and gets things done and through the proper channels which in the end is the right thing to do. Will take a little time, but helps. Lastly, I will name this guy... Cam. He stepped into fixes others mess ups. He treated me and my truck with respect and care. He listened and took great care of me. In fact, went beyond the call. Lastly, if you ever have any issues that require re-conditioning department, DO NOT TRUST just anyone. Be present and beside your vehicle at all times to watch how they treat your vehicle. If I hadn't been there, would have plastic glue been used!? Maybe... That new compartment with the crack in it... Would that now be placed in the truck that the one in my truck came out of... Maybe! More

Very Pleasant My visit to Southside was very pleasant. I just previously had gone to another dealership where they had a sale and had spent 3 hrs ending up with no My visit to Southside was very pleasant. I just previously had gone to another dealership where they had a sale and had spent 3 hrs ending up with nothing and being very frustrated. I have purchased from Southside before and should have returned to begin with for my current vehicle search. Salesman was awesome, he found a suitable vehicle within minutes. Finance guy Kyle was excellent, he dealt with our applications professionally and even though it was after closing, he didn't rush to get us out so he could go home. I would definitely refer someone to come here. More