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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,207 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,207 reviews
May 09, 2024
Excellent service department all the way from Sam to the mechanics who work on my vehicles. I have never had to return to the shop for any substandard work. Will continue to rely on Southerns’ service depar mechanics who work on my vehicles. I have never had to return to the shop for any substandard work. Will continue to rely on Southerns’ service department for upkeep on my vehicles More
by gcmathei
Verified Customer
Helpful May 08, 2024
The staff was very kind and helpful. The mechanic was very knowledgeable of the work that was needed for my car. The mechanic was very knowledgeable of the work that was needed for my car. More
by CHERYL.BOOTHE
Employees Worked With
May 07, 2024
I went in to get an oil change and a state inspection. The employees were professional and the work performed was great. The employees were professional and the work performed was great. More
by Kel
Employees Worked With
May 07, 2024
The service wad great. Yhe young lady that assisted me was absolutely FANTASTIC. So glad I was able to get my service done fast .thank you Yhe young lady that assisted me was absolutely FANTASTIC. So glad I was able to get my service done fast .thank you More
by GRSS63
Employees Worked With
May 06, 2024
Repair may be good but getting service advisor or service manager to call you doesn't happen. You will have to drive to the location to find what's wrong with your vehicle and to get a estimate when it will manager to call you doesn't happen. You will have to drive to the location to find what's wrong with your vehicle and to get a estimate when it will be repaired. If I could give them a negative star I would . Only person that will respond to you and try to help at all is Sam. More
by mclark8462
Employees Worked With
May 05, 2024
I hadn't to take the vehicle somewhere else to get it fix didn't take my warranty didn't take my warranty More
by WALLACELIFE
Employees Worked With
May 04, 2024
Dropped vehicle off for oil change and factory recall. Kept for 4 months. Messed up engine, air, alternator. Charged for there botched work. Kept for 4 months. Messed up engine, air, alternator. Charged for there botched work. More
by NMWINC
Employees Worked With
May 04, 2024
The service department is horrible. First I called never got a return phone call. Then I went in to schedule my recall oil change and state inspection. He said the product would be in i First I called never got a return phone call. Then I went in to schedule my recall oil change and state inspection. He said the product would be in in a week, but would not schedule an appointment. Two weeks later called. A girl said she would look into it and get back to me. Now it’s been 3 1/2 weeks no response. Left another message. No response. Plan on going in next week to try to schedule an appointment. We will see. Looking for another dealership . More
by justinchance74
Employees Worked With
May 04, 2024
The ONLY discrepancy I have is that they said they replaced my wiper blades but did not replace the ones in the back. Great people and great service otherwise. replaced my wiper blades but did not replace the ones in the back. Great people and great service otherwise. More
by KiaGyal
Employees Worked With
