Sherwood Park Hyundai
Sherwood Park, AB
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576 Reviews of Sherwood Park Hyundai
Absolute crap service Was promised a Jeep Cherokee limited 17 days they said How stupid was I to sign . Jeep wasn't even ordered . Payments already leaving my account Was promised a Jeep Cherokee limited 17 days they said How stupid was I to sign . Jeep wasn't even ordered . Payments already leaving my account . Bill of sale What a joke VIN number was for a trail hawk Description on bill of sale 2014 jeep Cherokee limited . Never ordered But told week after week it would be arriving . SHAME ON YOU SHERWOOD PARK HYUNDAI More
They earned my sale! Our experience buying a 2014 Santa Fe 2.0T was awesome! After being to 2 other dealerships in the area where we were either given quotes at double our Our experience buying a 2014 Santa Fe 2.0T was awesome! After being to 2 other dealerships in the area where we were either given quotes at double our budget or talked to like we should know everything about a vehicle like they do, We should up only 30 minutes before closing time and with a smile Kirstan started running her butt off for us so we could at least do a test drive. After the test drive we crunched some numbers on a vehicle I thought was only in our dreams and with very lttle negotiations we walked out with a top of the line vehicle with all the loaded options.Every question or concern we had was addressed very quickly and there were no unexpected surprises. I highly recommend this dealership ask for Kirstan and enjoy a wonderful buying experience with no pressure, just tell her Brad sent you! More
They had a promo scratch and win, which I was to receive a $25.00 gas card, but the fine print stated with test drive. They called me wothin minutes of me scatching the prize on line to set up the test driv a $25.00 gas card, but the fine print stated with test drive. They called me wothin minutes of me scatching the prize on line to set up the test drive. It was all set and after the test drive Terry said oh sorry we have none. This was over two weeks ago and not one word from them regarding the gift card and Terry made no reassurance of receiving one. I guess I should not agreed to the test drive unless I received the gas first. They did not make any effort to keep their part of the agreement nor did they give me a date of receiving one, should I hold my breath? Think not and do not plan on doing business in the future as all their promises were broken. More
I purchased a new Elantra from Sherwood Hyundai. Dealing with Michelle was a treat. Michelle listened to what I wanted, and passed me on to Nate for any questions she was not able to answer. From making t with Michelle was a treat. Michelle listened to what I wanted, and passed me on to Nate for any questions she was not able to answer. From making the deal and dealing with Ashley in finance to Kendall in service was easy, and all the staff was very helpful and informative. A real treat to deal with Sherwood Hyundai, and this is the third vehicle I have purchased from them, with no concerns. More
Boy do I regret going near this dealership!!! These people are all about selling cars at any cost to their CUSTOMER!! They never discuss full price just payments!!! If you do go, take a tape recorder o people are all about selling cars at any cost to their CUSTOMER!! They never discuss full price just payments!!! If you do go, take a tape recorder or get EVERYTHING they promise in writting before you sign to buy..... Please protect yourselves people!!! I am lucky I did not buy, but the experience was unbelieveable... More
great place would recommend anybody that wants to avoid the normal hassles that go along with purchasing a car the people were great and did not show me things i didn't want the normal hassles that go along with purchasing a car the people were great and did not show me things i didn't want More
From the moment I walk in it was a great place. Liberty took time to ask what I needed and then showed me what I wanted in the price I wanted. DID NOT WASTE MY TIME OR MISLEAD ME ON PRICE. ABOUT TIME I REC took time to ask what I needed and then showed me what I wanted in the price I wanted. DID NOT WASTE MY TIME OR MISLEAD ME ON PRICE. ABOUT TIME I RECEIVED REAL HELP!!! More
January 2014: My wife and I visited the Sherwood Park Hyundai dealership, hoping to take a look at a selection of pre-owned Santa Fe's. We were introduced to Savin Kim who immediately asked us what we we Hyundai dealership, hoping to take a look at a selection of pre-owned Santa Fe's. We were introduced to Savin Kim who immediately asked us what we were looking for and how much we wanted to spend. Our response was that we wanted a pre-owned Santa Fe, and that our budget (all in - taxes, and fees) was $18,000. He proceeded to show us a beautiful 2010 Santa Fe AWD Sport, though refused to tell us how much it was. We test drove it, asking repeatedly how much the vehicle would cost...Savin's response was always, "We can work it out". We returned to the sales office and Savin finally revealed how much the dealership was asking for the vehicle: $22,900 plus taxes and fees. Our response to this was simply that we were not here to negotiate, and would only pay $18,000 all in, or he could show us another vehicle. After hours of waiting while he went back and forth with the manager, his supervisor came in to talk with us. We went back and forth, not budging from our initial budget. They kept showing us how the payments fell within our monthly budget, but that was completely separate from the overall cost. Finally, the manager (Nate) literally threw his pen across the desk at us and said, "Fine, I'm not going to lose your business over this" and agreed to $18,500. When we asked if that was taxes and fees in, he rolled his eyes and said that it absolutely did not. Although we were astounded by the rudeness of the manager, we loved the car and put a deposit down to hold it for a day (which we were assured was refundable). After thinking through our experience with the rude and unprofessional staff, and our desire to remain within our original budget, we returned the next day to pass on the vehicle and collect our deposit. A second manager who "can do things others can't do" took us into an office. He (Josh) was friendly and helpful, and eventually (after hours) dropped the price to $18,300 taxes and fees in. This was a deal that we could agree to and signed the bill of sale. We returned the following day to pick up the vehicle and sign financing papers, which we were told would only take a few minutes, and spent the next two hours waiting around until the finance office finally saw us. None of the information that Josh gave us was recorded and Ashley said that what we were saying didn't make sense. We had to insist that she go talk to him about the price and warranty coverage that Josh promised us, which she eventually did and found out we weren't lying. We declined the warranty and protection packages, which led to another woman coming into the office to talk to us. We had to tell her (can't remember her name) repeatedly that we didn't want the warranties, which she said was "weird". We indicated that this offended us and she made no effort to apologize. To top it all off, when she found out where my wife works, she took up 10 minutes of our time telling us how awful my wife's company is. We were so stunned, we had no reply. FINALLY, after hours of waiting, we received the keys to our car. In all those hours, they didn't replace the broken windshield and did a poor job cleaning the car. We will not be back to this dealership. We will never recommend this dealership to friends. I will remove the license plate cover that advertises their name as I do not want to be a rolling billboard for such a rude, unprofessional dealer. More
This was the worst experience I have ever had anywhere, hands down. The quoted price changed when we were ready to sign the papers. They also insisted we wanted a 2013 SantaFe after we test drove a 2014. U hands down. The quoted price changed when we were ready to sign the papers. They also insisted we wanted a 2013 SantaFe after we test drove a 2014. Um what? We had put down a deposit so they would bring in a vehicle for us to look at. We then asked for a refund because another dealer offered a better price, not to mention a decent service experience. They refused to refund us after saying we could have a refund if we asked. So we then had to dispute the.charge with our credit.card company. Do NOT GO anywhere near this place. They are a bunch of crooks and.they know it. More
Since I purchased my new Hyundai Accent 5 door fully equipped 4 cylinder model in Dec. 2012 I am using too much fuel. The flyer states a combined fuel usage of 6.1. I drive mostly highway ( 90%) and hav equipped 4 cylinder model in Dec. 2012 I am using too much fuel. The flyer states a combined fuel usage of 6.1. I drive mostly highway ( 90%) and have proven to Sherwood Park Hyundai that I barely get 14.6 Ltr per 100 Km. Are they doing anything about it, nope, and yet I've kept records showing them and Hyundai Canada that in fact that is the consumption rate. What a lemon and their attitude is " We didn't build the car, we just sell them " . Last fill-up cost me $37.00 and I traveled a whooping 347.7 Km, go figure huh. More