
Sherwood Park Hyundai
Sherwood Park, AB
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824 Reviews of Sherwood Park Hyundai
I was disappointment in my service appointment last week. The oil change was completed as requested, but upon doing an all point inspection, they noted that my passenger headlight and fog light we not workin The oil change was completed as requested, but upon doing an all point inspection, they noted that my passenger headlight and fog light we not working. They recommended changing the bulbs for $434 and if that didn’t work they would then need to do a diagnostic for $185. I asked if they could change that bulbs while I waited and they said no that I would have to make a separate appointment. Given that this was a safety issue I decidedto try and resolve the issue on my own. I purchased the headlight bulb for $50 and in 20 - 30 minutes had it successfully replaced. I will now do the same with the fog light. I really question the integrity of the dealership’s service department on the quote they provided to me regarding this headlight and fog light issue. Especially disappointing is the fact that I have been going to this dealership for 10+ years for my car purchases and servicing. More
We had a great experience at Sherwood Park Hyundai. Tony was our salesperson and gave us excellent service. He is very knowledgeable as well. And Wade was really great at explaining all our options Tony was our salesperson and gave us excellent service. He is very knowledgeable as well. And Wade was really great at explaining all our options if we wanted to purchase any extended warranty, etc. More
Service booking was on time and completed in a reasonable amount of time. My only complaint is, they promised a complementary car wash which they didn’t perform. amount of time. My only complaint is, they promised a complementary car wash which they didn’t perform. More
Went in for an oil change and to check a malfunction on the cell phone charger. Service advisor was friendly and welcoming. They did not check the charger thoroughly and claimed it was operating fine. I h the cell phone charger. Service advisor was friendly and welcoming. They did not check the charger thoroughly and claimed it was operating fine. I had to show the advisor and then a mechanic that the malfunction takes about 30-40 seconds to show up. They were too hurried when they originally checked it. Parts are now on order. More
Great service so far. Everyone friendly and prompt. Great coffee as well.French who served me in service did a great job. Her name is Annie Brunel also received and travel Everyone friendly and prompt. Great coffee as well.French who served me in service did a great job. Her name is Annie Brunel also received and travel mug and umbrella as a promotion. More