Sherwood Park Hyundai
Sherwood Park, AB
Filter Reviews by Keyword
By Type
863 Reviews of Sherwood Park Hyundai
Bunch of crooks. Didn't activate my extended warranty after purchasing a brand new vehicle. Now are trying to back out of repaying it. Constantly nothing but problems Didn't activate my extended warranty after purchasing a brand new vehicle. Now are trying to back out of repaying it. Constantly nothing but problems with this dealership. Screwed up all my wiring on my vehicle. DO NOT BUY A VEHICLE HERE. More
I recently brought my vehicle to the Sherwood Park dealership for a tire change and recall/warranty work. Called ahead of time to make sure there would be sufficient time to look at the recall/warrant dealership for a tire change and recall/warranty work. Called ahead of time to make sure there would be sufficient time to look at the recall/warranty work and was advised it wouldn't be a problem. While at the dealership there were other various maintenance recommendations, which we approved as there was an additional cost. There was no follow up call letting us know of the status of the work or when the vehicle would be ready. The next day I called the dealership multiple times, leaving multiple messages, in hopes of getting an update as we needed to make plans for commuting to work. There was no return call. By mid afternoon we finally managed to speak with someone in reception, where we asked to speak to a manager. Turns out the tire change was completed the prior day but they didnt have the correct part(s) for the recall work. We picked up the vehicle feeling incredibly frustrated with the lack of customer service and zero response to our voicemails. Now 6 days later and still no updates for the recall work. More
Thorough inspection with detailed explanation of all issues. Estimates were on point and reasonable, Ashley kept me informed during the process and answered all inquiries I had. issues. Estimates were on point and reasonable, Ashley kept me informed during the process and answered all inquiries I had. More
I am embarrassed to say that I was to pick up my car before they closed, however got stuck in traffic and phoned to explain my situation and although they couldn’t leave my key with the car alone, one o before they closed, however got stuck in traffic and phoned to explain my situation and although they couldn’t leave my key with the car alone, one of the service workers agreed to stay and wait for me out of her hours Which was incredibly amazing on her part certainly not expected-but saved me from having to get a hotel room and stay an extra night as I am quite a ways away the dealership itself is awesome as well, even without that incident More
After I took my car for maintenance, the engine sound of my car changed and I heard a water flow sound when I pressed the gas. They forgot to add coolant. When I checked, the coolant was empty. I took my ca my car changed and I heard a water flow sound when I pressed the gas. They forgot to add coolant. When I checked, the coolant was empty. I took my car back to the service and my car has been in the service since Wednesday. More








