Sherwood Park Chevrolet

All they care about is making a sale I leased a new vehicle there in Jan 2017. It is the worst dealership I have ever dealt with. my first visit to the service department was the day afte I leased a new vehicle there in Jan 2017. It is the worst dealership I have ever dealt with. my first visit to the service department was the day after I picked up the vehicle. I have been back to service about 10 times with the same type of complaint. I have had many dealings with Jordan Campbell and it is obvious the only thing he is concerned about is making the sale. More

Simple Inspection with Amazing Service! I had first called around for Inspection estimates and Chevy Sherwood Park had an amazing sale going on so I went with them! Looking at Purchasing a v I had first called around for Inspection estimates and Chevy Sherwood Park had an amazing sale going on so I went with them! Looking at Purchasing a vehicle from Kijiji and had the pleasure of working with Rob Perras in the Service Department who ended up having one of the best Customer Service skills I have come across in a very long time. He was so thorough with what needed to be done etc but not only that went above and beyond in my mind. I would recommend anyone to work with Rob and his team for any services needed to their vehicle as I would trust them and know that you are getting the best service out there! When all said and done he also recommended someone on the sales team if the deal with the Kijiji vehicle didn't pan out. So thank you Rob, you were such a great help and I will be sure to send anyone your way that I can! More

Made an appointment to view a used truck and they couldn't i Had two phones calls with Stephen to arrange a time to view a used truck. I cooled my heals for half an hour while he tried to track it down. Coul Had two phones calls with Stephen to arrange a time to view a used truck. I cooled my heals for half an hour while he tried to track it down. Couldn't find it or find someone who would know. Wasted 40 mile round trip for nothing. His apology was less than satisfying. More

Teodore Burtic is a decent salesman. I’ll start by saying a lot of communication was done by text and I asked a lot of questions about the used truck I was interested in from Sherwood Par I’ll start by saying a lot of communication was done by text and I asked a lot of questions about the used truck I was interested in from Sherwood Park Chevrolet. Teo was great, I put him to work and he was able to answer all my questions. I live in Manitoba so I wasn’t very confident with buying a vehicle in Edmonton that I wasn’t able test out myself. Teo did a video recording and pics and posted them on YouTube for me. He welcomed my brother in law who came to check the truck out on my behalf. He worked with me on the pricing and kept the communication positive the whole time. The dude even picked me up at the Edmonton airport when I flew in from Winnipeg and took the time to chat. The truck is used and there will no doubt be issues with it in the future but he was honest about it being in great shape and I wouldn’t hesitate to buy another vehicle from him and his dealership again. Good job man! More

Great service Was not a customer before my truck broke down near this dealership. Spoke with Ashley in service and got my truck in promptly (on a Friday no less) wa Was not a customer before my truck broke down near this dealership. Spoke with Ashley in service and got my truck in promptly (on a Friday no less) was given a loaner vehicle for the afternoon and my truck was ready that afternoon. Ashley made sure I was updated about the progress of my repairs .all staff I dealt with were very professional and friendly. Definitely recommend this dealership! More

Purchase of first new vehicle Asked a salesman where I could park my vehicle as \i was driving through the lot. The salesman found me an open spot and waited for me to park before Asked a salesman where I could park my vehicle as \i was driving through the lot. The salesman found me an open spot and waited for me to park before greeting me. He immediately greeted me without the impression of expectations. He asked if he could help me with anything else. I mentioned that I was looking for information on financing and he invited me into his office. Teo provided a very easy going and friendly experience. He listened to what I was looking for within a vehicle and what my budget was. He quickly found me the right vehicle and even read my personality correctly, to show me the color and style I would identify with. I not only will continue to deal with them for future purchases but \i will also send anyone I know to this particular salesman. Coming from a sales background, I was very impressed with his demeanor and the overall experience. And all of my contact with this dealership will be through him. More

Mackenzie McLeod At first he do many promises but when after u buying the car he dont keep his words I bought brand new camaro and know it’s been 7 months approx he di At first he do many promises but when after u buying the car he dont keep his words I bought brand new camaro and know it’s been 7 months approx he did not gave my Matt’s the day bought car he said he ordered them online and now he is saying I don’t have anything in written so he will not be going to give me Matt’s I gave his reference to one of my friends too buy car but after all this I would not recommended to buy car from him it’s very shameful thing he did i don’t want to write all this but he put me in this situation to write all this ...... #nevertrustsalesmam More

drove 3 hours to make a deal and truck was sold Spoke to Jordan Smith Monday about a truck i was interested in. Jordan was not all that familiar with the truck. Called Wed morning to speak to Jordan Spoke to Jordan Smith Monday about a truck i was interested in. Jordan was not all that familiar with the truck. Called Wed morning to speak to Jordan. Phone call transferred to Jordans desk. No answer no voicemail. Called back Wed pm 430 and advised Jordan i was driving 3 hours Thursday morning, to come check out the truck and would be there 10-1030. Gave Jordan my cell number for communication purposes. Arrived to discover the truck had been sold. Apparently another customer had put a deposit on the truck Wed pm and deal was pending fianancing. Asked why Jordan never called me to let me know what was going on he said he lost my number. Advised Jordan i should have been offered the opportunity Wed pm to put a deposit on the truck as i was serious about making a deal. Jordan never mentioned there were others interested in this truck. Jordan texted me to tell me the fianancing was approved and if there was another truck similar to this i would be the first to know. Advised Jordan do not contact me if there is another similar vehicle at this dealership More