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Shaw GMC Chevrolet Buick

Calgary, AB

3.4
428 Reviews
Shaw GMC is committed to you by delivering unprecedented customer service both when you buy your car and when you return to us for scheduled maintenance service.
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4620 Blackfoot Trail SE

Calgary, AB

T2G 4G2

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Showing 428 reviews

September 02, 2016

A New Car in Just a Few Words?? I knew exactly what I was looking for - (LOL). A used vehicle with not too many kms on it. All wheel drive. Good headlights. So...armed with that More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Valantine
Sep 07, 2016 -

Shaw GMC Chevrolet Buick responded

Sandy, Thank you for leaving us such positive feedback. You were a great customer to help with and we are so pleased to hear that you're happy with your new vehicle and with Clayton as your Sales Rep. We will pass along your appreciation to everyone as it will surely make their day to hear from you! Best regards, Shaw GMC Chevrolet Deanna Cesario - Sales Support 403-243-4200

August 18, 2016

Excellent Experience I recently purchased a GMC Acadia from Bob and the over all experience was great. Fast, Simple and I got what I wanted. He even helped me connect my More

by Candise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Mantei
August 12, 2016

Amazing customer service - Service Department I called in yesterday to make an appt. to get my Traverse in because we could feel a "wobbling" at 80-100 km/h. They got me in this morning. When I More

by Becci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cox
Aug 19, 2016 -

Shaw GMC Chevrolet Buick responded

Dear Becci, On behalf of the team, we thank you for allowing us to earn your business. We appreciate you sharing your service experience with us and others and we look forward to servicing your vehicle again in the future. Sincerely, Shaw GMC Chevrolet 403-243-4200

July 31, 2016

Excellent Experience We recently purchased a new Chevy Cruze for our daughter and we couldn't be more happy with the service that we received. Mark Walker was our sales More

by Bryan/Vicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Walker, Jon MacPhee
Aug 02, 2016 -

Shaw GMC Chevrolet Buick responded

Dear Bryan and Vicki, Thank you for taking the time to share your comments and feelings about . Both Mark and John are valuable team members that go above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Sincerely, Deanna Cesario - Sales Support Assistant Shaw GMC 403-287-5909

July 30, 2016

New Vehicle Thanks for the amazing customer service ,Billy ,Roy and Michele are absolutely amazing ,I highly recommend Shaw for all your new and used vehicle purc More

by Tr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Tran , Roy and Michele
Aug 02, 2016 -

Shaw GMC Chevrolet Buick responded

Hello Tr, Thank you for writing such a wonderful review about our team! We appreciate your feedback, and look forward to working with you again soon. In the meantime, be sure to follow our Facebook & Twitter so you can take advantage of our specials and incentives! Sincerely, Deanna Cesario - Sales Support Assistant Shaw GMC 403-287-5909

July 29, 2016

Excellent My experience at Shaw GMC Chevrolet Buick was excellent. Rady who helped us purchase the car was very friendly, helpful, and honest! He gave me a gr More

by Gerlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rady
Aug 02, 2016 -

Shaw GMC Chevrolet Buick responded

Hello Gerlie, Thank you for taking the time to write this review. We're so happy to hear that Rady was able to help you out! We're proud to have him as a part of our team. We hope your new vehicle treats you well. Contact us for anything, anytime. We're here to help! Sincerely, Deanna Cesario - Sales Support Assistant Shaw GMC 403-287-5909

July 28, 2016

Great dealership! Go to Bob Great customer service from Bob, got an almost new 2015 Chevrolet Cruze and a GREAT deal! Highly recommended if you need a new or used vehicle! More

by Stacey O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob
Aug 02, 2016 -

Shaw GMC Chevrolet Buick responded

Hi Stacey O , Thank you for taking the time to write this review. We're so happy to hear that he/she was able to help you out! We're proud to have him as a part of our team. We hope your new vehicle treats you well. Contact us for anything, anytime. We're here to help! Sincerely, Deanna Cesario - Sales Support Assistant Shaw GMC 403-287-5909

July 16, 2016

Very accommotion staff. Well priced vehicle Bought a used vehicle from Himanshu, he was very accommodating and professional. I am from out of town and he went above and beyond to make help me lo More

by Jeremy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Himanshu Tadiparty
Jul 23, 2016 -

Shaw GMC Chevrolet Buick responded

Hello Jeremy, Thank you for writing such a wonderful review about our team! We appreciate your feedback, and look forward to working with you again soon. In the meantime, be sure to follow our Facebook & Twitter so you can take advantage of our specials and incentives! Sincerely, Shaw GMC Chevrolet Buick

July 14, 2016

Big mistake Unfortunately got them to do oil change and alignment. And a diagnose Took them 4 days to do that and left the shop with wrong alignment and broken lo More

by Sam kamal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
She call here self a service maneger. But she wasnt
July 04, 2016

When will I get my car back? How long does it take to fix a transmission? My car has been at the service centre for 13 days. I had the car towed to Shaw GMC because the part wa More

by Mary-Ann Gaitan
Recommend Dealer
No
Employees Worked With
Madison
Jul 05, 2016 -

Shaw GMC Chevrolet Buick responded

Hello Mary-Ann, Please accept our sincere apologies for the inconvenience you may have experienced at Shaw GMC . We appreciate your feedback and hope that you will give us another chance to prove that this incident was the exception and not how our customers are treated. I would like to investigate further and look into what we may be able to do for you. Please call or email me directly. Sincerely - Michael Tichbourne, Service Manager - (403) 287-5952, mtichbourne@shawgmc.com

Jul 15, 2016 -

Shaw GMC Chevrolet Buick responded

Dear Mary-Ann, On behalf of Shaw GMC, I would like to apologize for your frustrating experience with our service department. The situation you’ve described is not typical for our dealership, and your feedback has been taken into serious consideration. Your business is very important to us and we’d like to regain your trust. If you are open to discussing this issue in further detail, please contact me at your earliest convenience so we can work towards a resolution. Thank you for alerting me to this issue and I look forward to speaking with you soon. Sincerely, Deanna Cesario Customer Service Manager

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