Shaw GMC Chevrolet Buick

I would advise anyone not to deal with this dealership as we traded our 2019 Silverado in for a 2023 suburban three weeks ago to find out that they still haven’t paid the old Lien out so we are currently pay we traded our 2019 Silverado in for a 2023 suburban three weeks ago to find out that they still haven’t paid the old Lien out so we are currently paying for our old truck that is on their lot and our new one and I have called Chris omeara our sales guy and Ryan Romano our finance guy to see what is going on with getting that cleared up and all I get is we’ll look into it and that they will call back and no call back it takes forever to get ahold of them. We have also emailed and tried to get ahold of the general manager and no response this is the worst experience from a dealership we have ever had I have traded in quite a few vehicles over the years to know that it doesn’t take this long to clear this up only giving a one star as I can’t give give a lower rating. More

Glen Alexander was my sales guy for a used vehicle brought in from the pool. It was xxxx cold the day I did the test drive so it was difficult to rate anything or to determine what if anything was wro brought in from the pool. It was xxxx cold the day I did the test drive so it was difficult to rate anything or to determine what if anything was wrong with it. Vehicle looked great, all shined up and such. Glen is a great guy. Nice, personable, comes across as a straight shooter... except I was made promises twice so far that have gone nowhere so... Vehicle had no jack, said they would get me one. Said I would get a second set of keys, so far nothing not an email or a call. I had said that it was important that the radio worked - well it did but only on the Satellite Channels temporarily. Did I mention it was xxxx cold that day? Ya well.... No AM/FM - replacement - $1200.00. Vehicle shuddered a tiny bit but was waved off as being the cold temperatures. Anyway it cost me $4200 for a replacement transmission so far. Signal light didn't work, that was known at the time of the test drive - wouldn't cancel after turning - had to buy a new multi switch - that and install cost $150.00. Right signal light still hyperflashes will need to trace through the ground wiring to figure that out. I could have bought a 4 year newer vehicle for my "all in" at this point. My bad I guess. Basically not pleased. I wasn't expecting a new level vehicle but this is way below what should have been. Joe More

Well the lease on my truck is up in November and I need another truck so decided to go to Shaw GMC to have a look around. I have never shopped at this location before, so thought of giving it a try. Upon a another truck so decided to go to Shaw GMC to have a look around. I have never shopped at this location before, so thought of giving it a try. Upon arrival, I noticed a sales rep that I have dealt with from a different dealership in the past. I had purchased and or leased a few trucks from him over the years and was glad to see him here. His name is PATRICK JO and he is now an Account Manager. He asked what I was looking for and I gave him a list within minutes, he found what I was looking for. Unfortunately, it was already sold. He showed me one in the showroom that had a few more goodies and was more expensive. After negotiating with Patrick and his superior TIN, we came to an agreement and decided to purchase the truck rather than lease it. I am driving and enjoying my new truck and would like to extend a huge thanks out to the people that played a part in my great experience in purchasing this truck and will definitely be back for the next one and I highly recommend SHAW and the people that made it happen. Keep up the good work: Patrick Jo, Tin Nguyen, Wendy and Jennifer Lopez More

I have purchased several vehicles from them over the past 30 years and I am really happy with the level of service these people have. Their used cars have never let me down. The service department is profe 30 years and I am really happy with the level of service these people have. Their used cars have never let me down. The service department is professional and well managed. More

Such a horrible company paid these people 38 grand to fix my truck they told me a month to do it it's now been 6 months of crap from them they just steal your money and your vehicle you call to find out when my truck they told me a month to do it it's now been 6 months of crap from them they just steal your money and your vehicle you call to find out when it's done and all they do is lie and get mad at you I'd advise staying away from them More