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Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.2
1,070 Reviews

1,070 Reviews of Scranton Chevrolet of Norwich - Service Center

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April 29, 2024

Took my 2019 Chevy Colorado in because the thermostat wasn't working. They looked it and found out it was still under warranty! I paid nothing for the repair!!!! Very glad I brought it there. Even More

by mcartier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaelyn Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

service department was great! sales department was beyond horrible ! felt like my business was not appreciated poor form in my opinion More

by JAKEDADA27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicco Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Jean
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2024

Service has gone down dramatically. Disappointed in my last service took 3 attempts to get 1 thing done and was charged for a service I never requested More

by rhatch2890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terry Jean
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2024

I continue to receive excellent service from Scranton Chevrolet The front line service team is great When I drive the vehicle into the service area for the initial customer check in , they are always More

by bruceminer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Schukei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collazo-Lasanta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Avitabile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaelyn Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

I did reach out and I received sub par help. AND since contacting this dealer, I've received non stop phone calls and texts from EVERY Chevrolet dealer in MA RI and CT. Because of this and the More

by Rudd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominick Salemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Vernon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Dipietro
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2024

Terry was great in getting the warranty company to cover expenses and good communication between us More

by OTHOWALLY1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Collazo-Lasanta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Vernon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2024

The Scranton team are top notch. The technician Ed is brilliant. The continuous communication is greatly appreciated.. because of Scranton Chevrolet’s team, I have sent Corvette More

by jim.ferreira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Vernon
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Avitabile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaelyn Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Dipietro
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2024

Great experience, got me right in and had great follow up! Looking forward to servicing both of my vehicles at Scranton Chevy! More

by Audio4ya2c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Scranton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Salemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Vernon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Avitabile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Raymos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaelyn Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Dipietro
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2024

The service we have been receiving has been excellent We have had a quick turnaround for vehicle maintenance which helps our operation immensely More

by bruceminer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Schukei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collazo-Lasanta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Avitabile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaelyn Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2024

The treated me with respect alway going above to me sure things were working out fot me the also stay in m, budget as I wanted a low car payment they made it happen for me. More

by parmstrong89b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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