Richmond Hill Toyota

Oil change and check Appt always on time. I feel safe knowing toyota service has looked over my car even during oil change. Everyone is very professional and hdlpful. Appt always on time. I feel safe knowing toyota service has looked over my car even during oil change. Everyone is very professional and hdlpful. More

The best Toyota Dealership! I highly recommend Richmond Hill Toyota both for sales/leases and service. They are very professional and over the years I have come to trust them imp I highly recommend Richmond Hill Toyota both for sales/leases and service. They are very professional and over the years I have come to trust them implicitly. The service department is top notch and with good people like Brad and Frank, I always know I'm in good hands. More

Knowledgeable and friendly advisors, comfy waiting area Every time I take my Toyota for service, the staff are always friendly and will never pressure me into any items that I do not want. The waiting area Every time I take my Toyota for service, the staff are always friendly and will never pressure me into any items that I do not want. The waiting area is very comfortable, I can bring my work to do there while I wait, excellent dealership! More

Best dealership experience, ever! Andrew Ross provided the best car buying experience that we've ever had! He responded to my emails in a very timely manner, was very upfront, honest a Andrew Ross provided the best car buying experience that we've ever had! He responded to my emails in a very timely manner, was very upfront, honest and patiently answered all questions. Andrew demonstrated the finest customer service we've seen in a while. We've already recommended him (and Richmond Hill Toyota) to family, friends and colleagues. Thank you for such a great, stress-free car buying experience! More

Positive very good seller. I am very pleased with purchase and service. Everything works fine. Good customers. Thank you for an excellent choice and the opport very good seller. I am very pleased with purchase and service. Everything works fine. Good customers. Thank you for an excellent choice and the opportunity to shop in different ways. More

History Lesson I've had one completely negative and one questionable experience at your service department when it was in South Richmond Hill. Once I went into a com I've had one completely negative and one questionable experience at your service department when it was in South Richmond Hill. Once I went into a completely empty service area with one consultant on duty - I suspect some labour difficulties, because the man on duty was quite stressed. Another woman was waiting also. When I asked what was taking so long (over an hour), he replied, "You should've made an appointment." clearly ignoring the large oil change sign that said "No Appointment Necessary" The woman with me had an appointment, and she was also waiting over an hour. The questionable experience I mentioned earlier was a recommendation to have a brake and antifreeze fluid change. This was when my RAV had less than 30k. I feel this was too early and had this confirmed at another dealership. Perhaps management has changed since those experiences, but there are other close by dealerships where I have had NO negative experiences. As they say, "Once burned..." Sincerely, M. Wong More

Pleasant Experience Took my car for regular service and it was a pleasant experience. Service was fast and employees were nice. I will definitely recommend this dealer to Took my car for regular service and it was a pleasant experience. Service was fast and employees were nice. I will definitely recommend this dealer to my friends More

Excellent experience. The employee we worked with was Mr. Ashraf Zohni. We had the opportunity to get the exact same deal for the 2016 highlander from the Toyota dealership The employee we worked with was Mr. Ashraf Zohni. We had the opportunity to get the exact same deal for the 2016 highlander from the Toyota dealership in our town in north west of Ontario. However, Mr. Zohni's knowledge in this field along with his cooperative and very polite demeanour made us go back to Toyota dealer ship in Richmond hill, over two hours from our home! He is an excellent salesperson . More

Great cars, great staff! Paul was amazing! He was knowledgeable, patient and used a 'no pressure/no hassle" approach when he sold us our 2016 Highlander. He was reasonable and Paul was amazing! He was knowledgeable, patient and used a 'no pressure/no hassle" approach when he sold us our 2016 Highlander. He was reasonable and fair when it came to pricing and had outstanding customer service! They will definitely see our business again. Kudos to Aren as well, he was quick, efficient and knowledgeable when it came to the extended warranty and leasing agreement. Regards, Al and Darlene More

Ashraf Zohni Ashraf Zhoni was the salesman who attended me when I bought a Toyota Prius. I was impressed with his attention on details and he gave me all informati Ashraf Zhoni was the salesman who attended me when I bought a Toyota Prius. I was impressed with his attention on details and he gave me all information which was necessary, not only about the price but insurance, gas consumption, security, services, and about the Toyota company as well. Ashraf is the best salesman I ever seen and he played a important role in my final decision. Congratulations! More