Renfrew Chrysler
Calgary, AB
By Type
392 Reviews of Renfrew Chrysler
unfortunate experience All my experiences since i moved here in Calgary have been great except when i tried to get a used vehicle in Renfrew. They took a deposit from me to All my experiences since i moved here in Calgary have been great except when i tried to get a used vehicle in Renfrew. They took a deposit from me to process a financing application on an agreed biweekly rate. When the application results went in, they pressured me to accept a higher biweekly rate and since i didnt agree on the rate, they took my deposit and wont refund. Felt like they are so desperate to earn money that they muscled us out for that petty deposit. I tried to call several times and even went back for a visit but Patrick just said he will call me back. Its been 3 months since so i think they really need the money. Beware of this dealer's false advertisement too. They send flyers in your homes saying you won something and you need to go to the dealership to claim the prize. They will just waste your time. I got a car from another dealership without any problem at all and i felt very unfortunate that i had to go such a bad experience with Renfrew. More
Got what I wanted Dwayne's a great guy. Knowledgeable about the vehicles we looked at, worked hard to earn my trust and get me exactly what I wanted. The deal took over Dwayne's a great guy. Knowledgeable about the vehicles we looked at, worked hard to earn my trust and get me exactly what I wanted. The deal took over a week to put together and he was a big help. When I finally went in to pick up the truck, everything was set to go and it took less than 1/2 an hour. I found out Dwayne also give up much of his free time to coach soccer, I really admire that. Thanks again Dwayne, this is the third vehicle I've purchased from Renfrew, I'll be back! More
NEW 2015 Ram 2500 HD We've been dealing with Renfrew since 1998, and can say my experiences have all been great, from Sales to Service. My most recent trade-in/trade-up f We've been dealing with Renfrew since 1998, and can say my experiences have all been great, from Sales to Service. My most recent trade-in/trade-up from the awesome Ram 1500 Laramie to the Ram 2500 Limited (6.4L Hemi w/ 4.10 rearend is so far great. Rod Roy was awesome to deal with and made the purchase easy. We first tried searching the entire inventory for 'what i wanted', but when that failed we moved onto a 'factory order'. Only unfortunate thing with the time of year I made the order (March 2015), as it turns out that is considered late in the production-year, so our first couple of paint choices were no longer available...but a it turns out....number 3 is beautiful (Deep Cherry Red). Thanks Roy. More
Fraud information submitted by Renfrew to obtain truck loan Very high pressure sales to myself and my daughter. Dealership filled in credit info and submitted to TD bank for truck. Approved for loan, but when w Very high pressure sales to myself and my daughter. Dealership filled in credit info and submitted to TD bank for truck. Approved for loan, but when we got the papers for the car we noticed the incorrect info and refused to sign till fixed. Renfrew never asked for proof of income. They stopped communicating with us, wer very upset that we went to bank to correct info and they refused acceptance On the car loan. To this date we are in communication with AMVIC, LAWYERS, MEDIA, and TD bank trying to correct the situation on the FRAUD loan. Shame on you Renfrew staff! More
Serviced went from very good to bad After having used this dealership to service my company vehicle on several occasions, today was the last time I have set foot in the dealership. I After having used this dealership to service my company vehicle on several occasions, today was the last time I have set foot in the dealership. I don't know what changed at the dealership but the service is now quite bad. More
NEW 2015 Ram 1500 Sport Jeff Maheu was a pleasure to deal with and made the experience easy. No pressure tactics and he just tried to get ME what I wanted. With Success! L Jeff Maheu was a pleasure to deal with and made the experience easy. No pressure tactics and he just tried to get ME what I wanted. With Success! Love the new truck! Air Ride Suspension is all I thought it would be and cant wait to tow the travel trailer now. Thanks for your help Jeff! I will recommend you and already have! More
Jeff was superb My experience at Renfrew was superb- Jeff added in some extra treats with my Dodge Caravan Purchase, Vegas tickets-Full tank of gas-and 3 FREE bi_week My experience at Renfrew was superb- Jeff added in some extra treats with my Dodge Caravan Purchase, Vegas tickets-Full tank of gas-and 3 FREE bi_weekly payments on my new Caravan. Jeff was not pushy, very easy going which was great, less stress for me. More
Had a pleasant experience dealing with Dan MacAulay Had a pleasant experience dealing with Dan on the purchase of a 2015 RAM 1500 SWB. Didn't have to "fight" with him over upselling items. As mentioned Had a pleasant experience dealing with Dan on the purchase of a 2015 RAM 1500 SWB. Didn't have to "fight" with him over upselling items. As mentioned by others, he listened to what I wanted!! Dan went out of his way when there were difficulties with the transport company and delivery was a week later than originally planned.(Easter weekend was involved) Also liked the low key upsell of Samer. More
Jodie's 2015 Jeep Grand Cherokee Thank you Dwayne Barrett for getting me into a sweet Grand Jeep Cherokee! Beautiful ride for a great price. Everything was professional, easy and smoo Thank you Dwayne Barrett for getting me into a sweet Grand Jeep Cherokee! Beautiful ride for a great price. Everything was professional, easy and smooth. You guys are a great dealership and I would recommend you to anyone. Thanks again for a great experience! More
This dealership keeps hounding me and won't quit ! Carcostcanada gave my personal information to this dealership without my permission. Within 5 mins of running a quote for a new vehicle on CCC, Renf Carcostcanada gave my personal information to this dealership without my permission. Within 5 mins of running a quote for a new vehicle on CCC, Renfrew Chrysler phoned and emailed me. I told them to stop and spoke to their manager who said he'd removed my information. They still keep hounding me to purchase from them, and they just won't stop. I'd buy from any other dealer before a considering a dealer who isn't capable of simple instruction, STOP CALLING PLEASE ! More