I gave Regal Motors a five star rating because they have very good service and the staff are always friendly. Our vehicles go into the service bays at the time of our appointment. There are few if any delays. A courtesy vehicle is available if we need one. If anything major is discovered during a service inspection, we are always notified so that we may authorize any further repairs. The building is clean and there is a waiting area with TV, magazines and refreshments for while we wait.