Ponoka Chrysler Jeep Dodge
Ponoka, AB
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Mark and Shantel were very helpful After answering a few questions with the chat window, Mark contacted me to set up an appointment to look at a couple trucks. The first one Mark showed After answering a few questions with the chat window, Mark contacted me to set up an appointment to look at a couple trucks. The first one Mark showed me was exactly what I was looking for, great shape and a reasonable price. It just took a few minutes to come to an agreement on the price. Working with Shantel on the financial end of things was a pleasure. After getting home and looking over the paperwork I realized that I had overlooked an error on the bill of sale. I called Mark and between him and Shantel things got sorted out quickly. More
Great service Was looking for a new truck. Prices were the lowest around. Eldon was great. No pressure sales. Shantel did a great job to assist with our financing Was looking for a new truck. Prices were the lowest around. Eldon was great. No pressure sales. Shantel did a great job to assist with our financing More
Quick and simple without pressure I was treated with great respect, was not pressured into anything that I didn't want, and when everything was finalized, I felt great about the deal a I was treated with great respect, was not pressured into anything that I didn't want, and when everything was finalized, I felt great about the deal and had no regrets. staff was very friendly and understanding of the entire situation. Could not be happier with how things turned out. More
A bit of a challenge this time around ;-/ 2 star at best My visit started out with a bit of a misunderstanding I am afraid. It would seem the sales people thought I was giving them a sales pitch... Once we My visit started out with a bit of a misunderstanding I am afraid. It would seem the sales people thought I was giving them a sales pitch... Once we got the right people on the right teams things turned around and went somewhat better. Doug did his best to answer my needs and concerns, Derek was there for moral support (which was much needed and appreciated). Eldon said hello. Shantell was amazing, she went above and beyond to get me the rate I had been hoping for!! Thank you so much Shantell!!! Jae came through with an added touch that I was hoping for and which was also much appreciated. John was so pleasant as always and was quick to offer assistance when a situation came up, he did not hesitate. I think Mark needs a holiday, unfortunately it was him that I had to deal with through much of this process. I hope he is feeling better. More
Needing a family vehicle We stopped in wanting to look at a van we had seen online, Derek was our salesman and he was so great! No pressure, a great guy! We stopped in wanting to look at a van we had seen online, Derek was our salesman and he was so great! No pressure, a great guy! More
Amazing service!!! Stopped in for some help with a hitch install, Tom, one of the technicians, was eager to help. Quick and knowledgeable, we were back on the road in no Stopped in for some help with a hitch install, Tom, one of the technicians, was eager to help. Quick and knowledgeable, we were back on the road in no time!!! They also gave my daughter popcorn which made her happy, making the wait an enjoyable time. More
Happy customer - Nicole We are long time customers of the dealership and have always had excellent service. Our experience with this purchase was no different. There is never We are long time customers of the dealership and have always had excellent service. Our experience with this purchase was no different. There is never any pressure from anyone and they are all very willing to help out. The small town atmosphere is well worth the visit! I would definitely recommend this sales team or service team. They are great to work with. More
Great Experience I went in not looking to buy a vehicle that day but they ended up having exactly what I was looking for. The truck deals right now are amazing! I went in not looking to buy a vehicle that day but they ended up having exactly what I was looking for. The truck deals right now are amazing! More
Awesome small town dealership Very painless process, they gave us time to decide with no pressure whatsoever. Great customer service all around. Very happy with everything, we will Very painless process, they gave us time to decide with no pressure whatsoever. Great customer service all around. Very happy with everything, we will definitely be repeat customers. More
Friendly, Professional, Honest Our salesman Derek Braun was great! He was honest, professional and made our experience very pleasant. Everything was completed on time and Shantel ha Our salesman Derek Braun was great! He was honest, professional and made our experience very pleasant. Everything was completed on time and Shantel had all the paper work ready for us to complete the deal. I will be going back again when we need another vehicle! More