Pickering Chrysler Dodge Jeep Ram

Great dealership supported by caring staff. I would like to recognize Syed, who was positive and was helpful in answering my questions. I would recommend this dealership to others as well. to recognize Syed, who was positive and was helpful in answering my questions. I would recommend this dealership to others as well. More

Great dealership with great options and prices. I was able to make in formed purchase with the help of Syed. Was also prompt in keeping me updated throughout the entire process. Would recommend his servi able to make in formed purchase with the help of Syed. Was also prompt in keeping me updated throughout the entire process. Would recommend his service to others. More

Came in to check out a car, saw “Syed Rizvi”. The man is phenomenal; super funny, extremely wise, and very fair. Will come back and refer solely based on my experience with him! Outstanding! phenomenal; super funny, extremely wise, and very fair. Will come back and refer solely based on my experience with him! Outstanding! More

I came in to look for a car. Syed answered all my questions and helped me what I was looking for. Highly recommend this dealership. questions and helped me what I was looking for. Highly recommend this dealership. More

I worked with Syed and he was an excellent salesperson. Very thorough and knowledgeable and pleasant to work with. I highly recommend this dealership! An excellent experience overall. Very thorough and knowledgeable and pleasant to work with. I highly recommend this dealership! An excellent experience overall. More

I went into this dealership looking to buy a new jeep. I was referred to Syed Rizvi. He was excellent to work with and answered all my questions. He helped me find what I was looking for and got my Jeep!! T was referred to Syed Rizvi. He was excellent to work with and answered all my questions. He helped me find what I was looking for and got my Jeep!! Thanks Syed More

Syed at Pickering Chrysler provided exceptional service for us. We got a very good deal. 5/5 stars would recommend to anyone in Durham region looking for a car to come here. Thank-you. for us. We got a very good deal. 5/5 stars would recommend to anyone in Durham region looking for a car to come here. Thank-you. More

The service department is a complete disappointment on several levels. Very poor customer service skills, disregard for customer's needs, a lack of honesty and accountability. 7:30am appointment for an oi several levels. Very poor customer service skills, disregard for customer's needs, a lack of honesty and accountability. 7:30am appointment for an oil change and so called computer software update on Jeep Cherokee with Rakel. Turned into an all day event with no updates at all. Ended up calling her for an update at 2pm and left a message with no return phone call and then again at 4:30pm and got the "your vehicle has been ready for hours now" line. There was no apology on their end for wasting my day waiting! Then to make matters worse when I go to pay for the oil change I was charged for a tire rotation, which Pat told me over the phone was included free of charge in a promotion they were having. She NEVER ONCE mentioned synthetic oil is exempt from the promotion until I questioned the extra charge on the invoice at the time of paying. I expressed my displeasure about the pricing scam and for the day being wasted waiting on them and again not even an apology from her. When I got home I decided to call Daniel (service manager) to express my displeasure with the service provided and got his answering machine. Needless to say it's been days now and I STILL haven't received a call back. Definitely won't be going back and I don't recommend anyone else go for service there. More

I came in to look at the car of my dreams. Syed approached me, and even though i had not booked a prior appointment for a test drive, he had no problem giving me the keys. within 24 hours, I had approached me, and even though i had not booked a prior appointment for a test drive, he had no problem giving me the keys. within 24 hours, I had purchased the car of my dreams. Syed was very helpful, took time out to show me the electronics, the set up procedures to pair my cell phone up to the uconnect system. My car was full of gas and ready to drive. More

I booked a service appointment a week in advance. I needed a diagnostic done on a check engine light. I dropped off my vehicle at 11 am and 2 hours later still no diagnostic- something that should take needed a diagnostic done on a check engine light. I dropped off my vehicle at 11 am and 2 hours later still no diagnostic- something that should take 10 minutes. I called 2 times while they had the vehicle and was told they are working on it and will talk to the tech and get back to me. I went to pick up my vehicle because I couldn’t wait any longer- they wasted two hours of my time and didn’t give me a diagnostic. I will be taking my business elsewhere... More