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Pfaff Porsche

Vaughan, ON

2.4
64 Reviews

105 Four Valley Drive

Vaughan, ON

L4K 4V8

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64 Reviews of Pfaff Porsche

May 01, 2024

Service staff not attentive and lacks professionalism. When I got there for my appointment, the service staff were gathered around chatting away and then just stared at me. Not a friendly nod or acknowled More

by Vader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kurt Cheekan
May 01, 2024 -

Pfaff Porsche responded

We're genuinely sorry to hear about your experience, Vader. Providing attentive and professional service is a top priority for us, and we apologize if you felt otherwise during your visit. Your feedback is valuable to us, and we take it seriously. We'll address this issue with our service team to ensure that all customers are greeted promptly and treated with the highest level of professionalism. We understand the importance of making every interaction positive and welcoming, and we're committed to improving based on your feedback. If you have any further concerns or would like to discuss your experience in more detail, please don't hesitate to contact us directly. We appreciate your feedback and hope to have the opportunity to regain your trust in the future. Best, Daniel Rizza - Service Manager - 905-851-0852

April 15, 2024

Pfaff Porsche is very unprofessional and rude in contrast with other Porsche dealership. RS 60 Spyder Boxster S was so appreciated by other Porsche dealership unlike Pfaff dealership who treated the car li More

by jes88ng
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Dickinson
Apr 16, 2024 -

Pfaff Porsche responded

We're truly sorry to read about your experience and the impression you've been left with. We aim for professionalism, respect, and a high regard for all vehicles we handle - it's concerning that this was not reflected in your interaction with us. Your feedback is important as it helps us improve our service quality. If you'd like to discuss this further or if there are any unresolved issues, please don't hesitate to reach out directly. Best, David Chichenik - Sales Manager - dchichelnik@pfaffporsche.com

January 12, 2024

Andrew Tran provided a very transparent and seamless purchase. Got into my second Porsche, and I’ll definitely be returning to Andrew for all my purchases. More

by Keshan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Tran - Sales & Sibel Ismail & Zack - Porsche pro
Jan 15, 2024 -

Pfaff Porsche responded

Keshan, we're so glad to know that Andrew made your Porsche purchase a smooth and transparent process. Thanks for choosing us at Porsche Centre Vaughan - looking forward to assisting you with future purchases!

March 02, 2023

This dealership took my deposit on a gt3 in 2016, six years later I’m still waiting on an allocation. I won’t get one cause they bring them in, title them and sell them as used cars for 150k over list. H More

by nissenapaving
Recommend Dealer
No
Employees Worked With
Tom Neumann, Joe Tam
Apr 04, 2023 -

Pfaff Porsche responded

Hello, Thank you for taking the time to inform us of your experience. It is regrettable to learn about the details you have explained and your frustration is understandable. If you are willing, I would appreciate the opportunity to speak with you further regarding this matter, in hopes of coming up with an amicable solution. Please feel free to reach out to me at the number below. Best, David Chichenik Sales Manager 905-851-0852

June 07, 2022

purchased my porsche from the oakville location a few months ago and I took extended warranty for my tire and rim protection. A few weeks ago I had a slight damage on my rim and I decided to call Pfaff p More

by happychanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex and Amanda, Amanda Bartoletti
January 14, 2022

Horrible people here.Almost all their positive reviews Horrible people here. Almost all their positive reviews are fake and paid for. Lie about everything as others have said. Management is awful. More

by Kahled
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Kilkenny
December 01, 2021

Do not purchase a car from here. There is zero aftercare and the sales team will say anything to get your money. Crooks More

by ramiaziz25
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Kilkenny George Connolly and shop foreman
October 05, 2021

The most dishonest dealership. I inquired about a vehicle in the morning and they acknowledged that the vehicle is available but hours later they had told me that it was sold. This is the most ridiculous sta More

by johnny
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
martins
June 01, 2021

We had exceptional service. Even after the sale was complete, Richard our rep, went above and beyond to help with various concerns we had. He kept us in the loop throughout the waiting process and alwa More

by Sabrina and Nat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Butler
November 16, 2020

Came to Pfaff Porsche to buy a new car, they were very friendly and helpful in helping me decide on which features I needed and were not pushy at all. I had a great experience with Pfaff Porsche and will More

by Nick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
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