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Peter Smith Chevrolet Buick Cadillac GMC - Service Centre

Belleville, ON

4.2
78 Reviews

78 Reviews of Peter Smith Chevrolet Buick Cadillac GMC - Service Centre

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March 26, 2022

The entire staff from Service Manager Steve Clark, Salesman Andrew Hay go above and beyond to ensure every customer is satisfied and looked after. Service Department are efficient in servicing your ve More

by PICTONMILLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheryl Donaldson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Hay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Pocknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Clark
Mar 28, 2022 -

Peter Smith Chevrolet Buick Cadillac GMC responded

Hi - Thank you for taking the time to leave that amazing 5 star review! I'm glad our team here at Peter Smith GM were able to assist you with all of your vehicle needs. Happy driving. All the best, Cole Dealer

March 26, 2022

Fast professional service always friendly eager to make things right for your vehicle making your visit great More

by BONNIE.BRYANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Allinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Covell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cheryl Donaldson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Andrus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Pocknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Roach, Matt Smith, Cheyna Cornish, Jess Bridges, Lisa Scoffield
Mar 28, 2022 -

Peter Smith Chevrolet Buick Cadillac GMC responded

Hey Bonnie - We're glad your service visit was quick and friendly! You're in great hands with the team here at Peter Smith GM. Hope to see you again. All the best, Cole Dealer

March 26, 2022

This was my first time to have service work done. I was impressed how quickly my service was completed and I was on my way. PS You have my mailing info incorrect-It is Stan Blank 27322 Hwy 62 Sout More

by STAN.BLANK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Semark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Peter Smith Chevrolet Buick Cadillac GMC responded

Hi Stan - Thanks for the incredible 5* review Stan! I'm glad our Service team was able to take good care of you. I'll forward your information over and make sure they get that corrected ASAP. Hope to see you again! Cole Dealer

March 23, 2022

My service at Peter Smith was great Greg was very helpful. He keep me up to date on my vehicle. Had the winter tires changed oil change and other fluids that needed to be replaced. Had the brakes cle More

by GREGBOWLER1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg in Sevice dept.
Mar 28, 2022 -

Peter Smith Chevrolet Buick Cadillac GMC responded

Hi Greg - We're glad we were able to provide you with your 5 star experience. You're in good hands with Greg Jones here at the dealership. We look forward to seeing you again! All the best, Cole Dealer

March 22, 2022

The service was quick and efficient. The waiting room was very clean. The car is in good hands More

by JOHNF55
Recommend Dealer
Yes
Employees Worked With
Mark Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Peter Smith Chevrolet Buick Cadillac GMC responded

Thank you so much for taking the time to leave that outstanding review John! I'm glad you had a fantastic experience with Mark Hudson. If you have any vehicle needs don't hesitate to reach out to him here at the dealership. Thank you so much, Cole Dealer

March 21, 2022

I did bring my vehicle in the day before, but they were unable to give me a shuttle back. Had to wait until the next day. Work was completed as explained. More

by EACHARSLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheryl Donaldson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Andrus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheyna Cornish
Mar 23, 2022 -

Peter Smith Chevrolet Buick Cadillac GMC responded

Thank you for taking the time to leave your review. We value your feedback and want to ensure we're giving everyone a 5* experience. If there was anything else we could of done to earn that last star, please feel free to reach out to us at (613) 968 - 6767 and ask for Steve Clark. I look forward to hearing from you shortly! Best Regards, Steve Service Manager

March 18, 2022

Excellent reception, and timely service, however there was a question on the price quoted for the mirror repair and the price charged was $ 40.00 more. I'm still waiting for confirmation that the differe More

by AHERN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Flint
Mar 28, 2022 -

Peter Smith Chevrolet Buick Cadillac GMC responded

Hey - I followed up with our Service Manager, Steve. He was able to confirm that the $40.00 has been reimbursed. We would like to apologize for any inconvenience this may have caused. Don't hesitate to reach out to us at (613) 968 - 6767 if you have any other vehicle needs or questions. All the best, Cole Dealer

March 17, 2022

Still not fixed. Hoping 3rd time lucky. Need special tech that was not available last trip in. More

by J.MCC
Recommend Dealer
No
Employees Worked With
Mike Knuude
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2022

I wrote a negative review today regarding Peter Smith and their maintenance program. I went for an oil change this morning after being sent an Email for $30.00 off on an oil change. I am an old dude and not More

by slowingdownquickly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Allinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Pocknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Roach, Cheyna Cornish
Mar 23, 2022 -

Peter Smith Chevrolet Buick Cadillac GMC responded

Hey - Thank you for taking the time to update your review. We're glad Steve Clark, our Service Manager was able to provide you with your 5 star experience. We look forward to seeing you next time! Best Regards, Cole Dealer

March 16, 2022

Very good service, good return call, quick getting car fixed up at reasonable cost would recommend. More

by PB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Jones
Mar 23, 2022 -

Peter Smith Chevrolet Buick Cadillac GMC responded

Hey - We're glad we were able to deliver a 5 star service experience. If you have any more vehicle needs don't hesitate to reach out to us here at the dealership. Hope to see you again! Thank you so much, Cole Dealer

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