Patriot CDJR of Tulsa - Service Center

I bought an 08 Jeep Wrangler with the tire and check engine light on The dealership agreed to fix both and charge the ac for me. My salesman Rey has been good.He’s returned every message. The service ma engine light on The dealership agreed to fix both and charge the ac for me. My salesman Rey has been good.He’s returned every message. The service manager Brian Finley on the other hand has been horrible. He hasn’t taken or returned one phone call from me. It’s been 35 days now and the Jeep still hasn’t been repaired. Very disappointing customer service. More

I got there at 250pm for my 3pm appointment. I didn't leave until after 530. I live in prague and had to drive to tulsa, didn't know I could do this at a closer dealership. But a simple 30 minut I didn't leave until after 530. I live in prague and had to drive to tulsa, didn't know I could do this at a closer dealership. But a simple 30 minute inspection took close to three hours to do. I understand they had other cars to attend to. But this was ridiculous, I lost my entire afternoon waiting. More

Appointments don't mean anything. Don't actually work on your car on the day of your appointment. Don't actually work on your car on the day of your appointment. More

This dealership is always my go to place when I am looking for a new vehicle. They will work with you and are very consistent to make sure you are satisfied. looking for a new vehicle. They will work with you and are very consistent to make sure you are satisfied. More

Terrible service, wait time is unacceptable. Waiting area is unsatisfactory. Tulsa manger won’t talk to customers. Waiting area is unsatisfactory. Tulsa manger won’t talk to customers. More

I sent my vehicle to the service due to it not starting. It took them 2 months to switch out a relay fuse. And 1 day for it not to start again once I got home. The entire ordeal cost me over $300 & my vehic It took them 2 months to switch out a relay fuse. And 1 day for it not to start again once I got home. The entire ordeal cost me over $300 & my vehicle still isn’t working. More

Service was fine BUT the cost of a simple oil change was/is a “little” more than it should have historically been. It is baffling. was/is a “little” more than it should have historically been. It is baffling. More

Daniel was helpful and kept in touch. My vehicle was repaired several days sooner than expected. My vehicle was repaired several days sooner than expected. More

Dishonest, lack of transparency, throw around words like “family” while they scam you as they shake your hand, provide nothing in writing until after you initial an iPad that adds your signature to written “family” while they scam you as they shake your hand, provide nothing in writing until after you initial an iPad that adds your signature to written paperwork you didn’t actually get to read. I will NEVER go back nor recommend to anyone. More

Everyone was very friendly and helpful as always. Lee seemed to be very busy but still did a great job. Will definetly be back again. Lee seemed to be very busy but still did a great job. Will definetly be back again. More