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Palmer Dodge Chrysler Jeep Ram
Roswell, GA
6,916 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,916 reviews
May 03, 2024
I could see the inventory online and then had a very seamless experience of going in and buying the car seamless experience of going in and buying the car More
by SCHAWLA
Verified CustomerEmployees Worked With
Helpful May 03, 2024
They were able to work my oil change in without an appointment and had me out of there within the time they told me appointment and had me out of there within the time they told me More
by rance.fears
Employees Worked With
May 03, 2024
Aaron was great to work with from start to finish. Communication was great since we were traveling from out of state to purchase. Was an awesome experience. Would highly recommend. Aaron and Palmer Je Communication was great since we were traveling from out of state to purchase. Was an awesome experience. Would highly recommend. Aaron and Palmer Jeep. More
by dmax725
May 03, 2024
The dealer has started charging a fee for credit cards. Additionally, they forgot to torque my lug nuts. I only found out because I stopped at the parts department on my way out from picking up my Jeep, an Additionally, they forgot to torque my lug nuts. I only found out because I stopped at the parts department on my way out from picking up my Jeep, and a tech came over with a torque wrench. If I hadn’t stopped for parts, they would not have correctly rotated the tires. More
by Chase
Employees Worked With
I’m not sure who I worked with.
May 03, 2024
My purchasing experience at Palmer Dodge was definitely a 10 out of 10. They insisted I drive multiple jeeps until I was satisfied with my choice. The staff was very friendly and interested in my satisfactio 10 out of 10. They insisted I drive multiple jeeps until I was satisfied with my choice. The staff was very friendly and interested in my satisfaction. More
by elleby300
May 01, 2024
My vehicle was serviced at Palmer Dodge. The technician scratched the paint and tried to cover it up with touch up paint. When asked by the service advisor he admitted to it. At first, the s The technician scratched the paint and tried to cover it up with touch up paint. When asked by the service advisor he admitted to it. At first, the service manager was willing to get it fixed using a local body shop. The shop in question cuts corners and does not do quality work. I submitted estimates from a body shop I wanted the vehicle to be repaired at. They refused. They said I would be contacted by their insurance company for repairs. That never happened. Now the service manager said they will pay the bill only if I jump through hoops and make sure they get photo documentation of the repair process. The damage was done there and they need to pay the bill. I should not have to be inconvenienced. More
by Ablandino
May 01, 2024
Scheduling was easy. Service (oil change) faster than expected. No attempts to sell other services (which I appreciate). Waiting area is clean and nice. Very positive exp Service (oil change) faster than expected. No attempts to sell other services (which I appreciate). Waiting area is clean and nice. Very positive experience. More
by ellen.head
Employees Worked With
May 01, 2024
Everyone is so wonderful. They answered all my questions and were very thorough. My car was exceptionally clean when I picked it up. They answered all my questions and were very thorough. My car was exceptionally clean when I picked it up. More
by taylormkeller
Employees Worked With
April 30, 2024
I purchased a vehicle from Palmer in March of 2024. The dealership refuses to respond me or the BBB via phone or email to resolve an issue with a vehicle purchased over the internet. Avoid this dealers The dealership refuses to respond me or the BBB via phone or email to resolve an issue with a vehicle purchased over the internet. Avoid this dealership, especially for internet sales. More
by rc
Employees Worked With
