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Pacific BMW - Service Center

Glendale, CA

4.4
2,830 Reviews

2,830 Reviews of Pacific BMW - Service Center

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April 26, 2024

Excellent service as always! ! Also thank you for the Car wash and detailing, my car comes out feeling fresh and like new everytime I take it. LOVE. More

by cavaquero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mauricio Alvarenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Great service, I took my car in for a factory recall they had it completed in less than 3 hours, they also provided complimentary UBER service. I noticed my car was also washed. More

by joe@neweradrugtesting.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Everything was great. Service was quick and prompt. No negative comment and will be back More

by yellow3581
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anaeis Petrosian
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

To start Jennifer at the loan department was great and went out of her way to assist me with my loaner car . Manny my Service advisor got me in and out of there in just a few minutes overall I’m very sati More

by Kbabayan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer at the loaner car department
April 21, 2024

Still my car display problem is not solved And still it keeps turning off which is really annoying More

by US_CREST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Galo Mora
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2024

My service advisor is usually John Vasquez. He was not there when I brought the car in but he took over from Jesus when he came back and kept me updated when parts came in and called me when wo More

by PINKY82782
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Quezada
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

the service department and the manager at pacific bmw Amie and sevak have been exceptional help with my car and service i would like to thank them for helping me More

by KRISTINEANDREASYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sevak Adamyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2024

Galo was a pleasure to work with. Although the service took longer than expected due to international shipping, the team did a great job at communicating this with me and providing me More

by DAVID.POGOSIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Galo Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2024

Great service! I really appreciated the complimentary Uber drop-off and pick-up service. The communication and staff were helpful and efficient. I also appreciated More

by NATASHA.G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio Alvarenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2024

Great service as is expected from Pacific BMW. That is why I keep coming back from the last 30 years More

by carlos323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Galo Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
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