Ottawa St-Laurent Jeep & RAM

the best Both Deep (the salesman) and Rob (the finance guy) were helpful and grateful. They helped me a lot with my decision. They clarify all the informations Both Deep (the salesman) and Rob (the finance guy) were helpful and grateful. They helped me a lot with my decision. They clarify all the informations in details which helped me with making the decision. Also, i would suggest anybody who want to buy a car from this branch to go to these guys and talk to Deep, really great guy. More

stress free It was a great experience buying at ottawa dodge. This is my 3rd Jeep. I will be buying here again and recommend all my friends and familly thank you It was a great experience buying at ottawa dodge. This is my 3rd Jeep. I will be buying here again and recommend all my friends and familly thank you for the great service More

Great service! Blake was great! He listened to our needs for a van and found us exactly what we were looking for. He was very friendly, not pushy and personable. Bla Blake was great! He listened to our needs for a van and found us exactly what we were looking for. He was very friendly, not pushy and personable. Blake was willing to go the extra mile for us to be sure this was the right van for our family. I would recommend others to see Blake when buying a car. Thank you for your great service Blake! More

Engine and warranty work Got some warranty engine work on a Chrysler 300. Apparently they needed to replace both cylinder heads and all rockers due to wearing and fatigue in t Got some warranty engine work on a Chrysler 300. Apparently they needed to replace both cylinder heads and all rockers due to wearing and fatigue in the Pentastar V6. Despite this not being a well known issue, Charles was able to find a Chrysler TSB and had the work done. The car came back clean and proper. After intense inspection of the engine bay, everything was very clean, no kinked wires or hoses. A1 work indeed. I returned a week later to resolve a passive entry button on the trunk of the vehicle. On the phone with service advisor Matt Bush he was very attentive to the issue and actually helped trouble shoot over the phone. He was able to listen to the trunk mechanism latching and unlatching repeatedly despite the key not being touched. It was very professional and I didn't have to have the "why cant you hear that?" conversation. I am new to Chrysler from a GM owner before. I very happy with my 300, and more impressed with the work and the help from the service advisors. I am very fortunate to get the excellent service that I used to receive from the Belisle Chevrolet dealer before it closed. I don't think that I could complete this review without giving the most praise to the mechanics and shop workers as the work is always done to perfection, quickly and properly. Thank you Ottawa Dodge. -SF More

From Ford to Dodge Just bought two vehicules and received great service. Had some issues with one of the vehicule but the Ottawa Dodge team is taking care of it! Just bought two vehicules and received great service. Had some issues with one of the vehicule but the Ottawa Dodge team is taking care of it! More

I went in to fix a $9 nozzel and came out with A NEW JEEP I went in for a minor repair and decided to check out the show room. I was greeted by Rookie Mr. Deep whom came across as a seasoned professional. He I went in for a minor repair and decided to check out the show room. I was greeted by Rookie Mr. Deep whom came across as a seasoned professional. He was more "honest" than most which I appreciated. I was kinda/sorta in the market for an SUV and Deep brought me to a 2015 Jeep Cherokee Trailhawk. I was instantly sold, black, vehicle, black detailing, and black rims, moon roof and all bells and whistles. Angela in finance was a absolute gem and made the process flow smoothly. I would highly recommend the dealership to anyone. Oh, Did I mention that they provided the nozzle ($9) without a service fee. A little nice goes a long way. More

In for an oil change, out with a car I didn't come in thinking I'd leave with a car but the excellent customer service, large inventory and good prices had me sold. Norman was a pleasure I didn't come in thinking I'd leave with a car but the excellent customer service, large inventory and good prices had me sold. Norman was a pleasure to deal with. He was knowledgeable, friendly and very upfront. I've been getting my car serviced here for over a year and the service department is outstanding. It's great to know the sales side is just as good. More

Patient and professional I was in the market for swapping my relatively new Jeep EcoDiesel for my dream car. The jeep SRT. The staff at Ottawa dodge were very patient and f I was in the market for swapping my relatively new Jeep EcoDiesel for my dream car. The jeep SRT. The staff at Ottawa dodge were very patient and friendly and accommodating as it took me a while to decide which way i should go. Trade or not to trade in and UP. They let me decide over the course of 3 weeks even kept the same terms and conditions we had agreed to and honored all of their commitments. They were more than attentive and polite and never pushy at all. They understood that it's a big decision and were fine with whatever way I proceeded. They had returned my deposit and we were fine to go out separate ways. The Dream Jeep won me over and I'm glad I dealt with Norm, Dimos and Mike. Thank you so much. Jim More