Olympic Honda

Quick and Efficient The service on my car was done quickly and within the estimate provided. I was kept updated during the entire process and felt welcomed and valued. The service on my car was done quickly and within the estimate provided. I was kept updated during the entire process and felt welcomed and valued. More

Excellent service When we had a sudden electronic problem with our Honda Civic, we called Olympic Service Department and were given a service appointment that fit our s When we had a sudden electronic problem with our Honda Civic, we called Olympic Service Department and were given a service appointment that fit our schedule. On arriving, I was greeted by Jeff who quickly filled out the work order, and promised me my vehicle back within one hour. It only took 30 minutes to fix the problem and I was on my way. I wouldn't hesitate to recommend the service department at Olympic Honda... courteous, friendly, and efficient. More

Very good service, no hiden surprises during the visit. Excelent service, the transmition fluid was changed in no time. Friendly and courageous. I will certainly go again for the next service, I think the p Excelent service, the transmition fluid was changed in no time. Friendly and courageous. I will certainly go again for the next service, I think the price was right, I wish they had given some feedback in future service requirements or issues that they could see under the car More

Battery failure I came in without an appointment but Jeff immediately helped me out and Honda Olympic was able to install a new battery quite quickly. I received my I came in without an appointment but Jeff immediately helped me out and Honda Olympic was able to install a new battery quite quickly. I received my old battery back, upon my request, neatly packed.. More

Service appointment I had two appointments for different things within a short period of time. I was pleased with the service and with the helpful attitude if the staff. I had two appointments for different things within a short period of time. I was pleased with the service and with the helpful attitude if the staff. Their courtesy, knowledge, and sense of humour made my visits pleasant and productive. More

Excellent service The sales rep. was very helpful and everything went smooth and I bought the car in less than half and hour. They gave me a decent price for my trade i The sales rep. was very helpful and everything went smooth and I bought the car in less than half and hour. They gave me a decent price for my trade in. More

Great Treated like a valued customer. I had a follow up call to make sure all was well. Friendly and explained everything I needed to know at the time. Treated like a valued customer. I had a follow up call to make sure all was well. Friendly and explained everything I needed to know at the time. More

After delivery they are not helpful at all I have a matter pending with them about my refundable despot, which they didn't resolve. They blame Honda Finance and Honda Finance blames them. They I have a matter pending with them about my refundable despot, which they didn't resolve. They blame Honda Finance and Honda Finance blames them. They took my signatures on a duplicate contract and never gave me a copy. It is a sort of cheating. Last 4 years, 2-3 management have changed. This shows, they are not professionals at all in dealing with the customers. So be careful what you sign. They have broken my trust. More

Absolutely Terrible management We bought a new CRV (our 4th new Honda from OIympic, 10 year customers) and were treated like absolute garbage my the manager. We were promised a feat We bought a new CRV (our 4th new Honda from OIympic, 10 year customers) and were treated like absolute garbage my the manager. We were promised a feature that did no exist on the model we bought and asked for some answers/resolution on the issue. The manager Dave originally called me back to discuss and said he'd get to the bottom of it, but I never heard back from him. I tried calling multiple times and was brushed off, so I went in to speak with him and he refused to acknowledge me and would not talk to me. Absolutley the worst customer service I have ever experienced, ESPECIALLY for a longtime customer. He did not care. I have since taken my service to Cambridge City Honda, where I experienced great service. They have an express service and my oil change was done in less than 20 minutes and i got a free carwash. Neither of these would ever happen at Olympic. I've waited hours on a walk in for service, and made appointments, only to be bumped by walk ins. The service centre is either extremely over booked or just extremely slow. Do yourself a favour and do not shop at Olympic Honda. Go somewhere else. Hondas are amazing vehicles, but Olympic does not know how to treat a customer. I will likely shop at Cambridge City from now on. More

Pleasant experience with a professional and friendly stuff Our recent experience with Mr. Kambiz Farmand is a pleasant one. He is professional, patient, and friendly. I highly recommend him to anyone who is lo Our recent experience with Mr. Kambiz Farmand is a pleasant one. He is professional, patient, and friendly. I highly recommend him to anyone who is looking for a honda vehicle. Thank you Kambiz for finding us a perfect Odyssey! Miyuan More