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ODaniel Ford
New Haven, IN
2,387 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford of your choice. At O'Daniel East, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs. Whether you're shopping new or used, we're here to help with your vehicle search. Our well-stocked inventory includes popular Ford models, including Ford F-150, Ford Ranger, Escape, Edge, and Bronco. Wherever you live in the Fort Wayne area, or if you're driving from Defiance, Decatur or Auburn, we’re ready to serve you. Make Ford Dealers Fort Wayne the first stop in your search for a new car, truck or SUV.
Commitment to customer care at O'Daniel East doesn't stop with your vehicle purchase. Our New Haven Ford Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Ford or other brand, we can take care of it with service at competitive prices. We run service specials all the time and recommend you frequently visit our Web site to learn about them
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,387 reviews
June 11, 2024
Jennifer was great to work with when ordering my 2024 Maverick. When I had questions during the process, she was always able to get me an answer. I have always purchased new cars versus used, but this i Maverick. When I had questions during the process, she was always able to get me an answer. I have always purchased new cars versus used, but this is the first time I actually ordered a new car. The wait was long, but so worth it in the end. More
by mbbloom.1
Employees Worked With
Helpful June 10, 2024
We worked with Ken and he was great. He wasn’t pushy and didn’t pretend to know everything about the vehicles. He did however promise to look into our questions and followed up promptly He wasn’t pushy and didn’t pretend to know everything about the vehicles. He did however promise to look into our questions and followed up promptly with answers. More
by Jamesealing
June 09, 2024
Most car dealerships are the same, and then there is ODaniel Ford. A hometown dealership where you feel like family. ODaniel Ford. A hometown dealership where you feel like family. More
by bbeier
June 06, 2024
A great place to buy a vehicle, Highly recommened! Great people, service and they really care! Great people, service and they really care! More
by scottlcox1961
June 04, 2024
Mike was the perfect salesman and a gentleman. He was informative, patient, attentive, and genuinely cared about my family's car needs. We were buying my daughter's first car. We wanted something He was informative, patient, attentive, and genuinely cared about my family's car needs. We were buying my daughter's first car. We wanted something reliable and safe, but not cost $$$$. I found the Escape on Cars.com and called Mike right away. After an hour of low stress negotiation, we drove off with her car and my daughter couldn't have been happier. Car buying is usually one of the worst experiences on Earth. This one was a pleasure. Thanks Mike. I'll be back next time I need a car! More
by james.andis
June 03, 2024
I was very pleased with Austin. He was very pleasant and helpful. He always kept me informed about the Edge I was thinking about buying. After I decided to buy the Edge Austin helpe He was very pleasant and helpful. He always kept me informed about the Edge I was thinking about buying. After I decided to buy the Edge Austin helped me with the new technology in the car since I have never had a car like that. I would recommend Austin to any of my friends if they decided to buy a car. More
by candy.brenneke
Employees Worked With
May 31, 2024
Mike was very pleasant, and made me feel comfortable throughout the whole experience. Definitely would recommend him to my friends and family. throughout the whole experience. Definitely would recommend him to my friends and family. More
by Satisfied247
Employees Worked With
May 30, 2024
Mike does a great job for my family and have been buying my vehicles for 25+ years from them. my vehicles for 25+ years from them. More
by Doug
Employees Worked With
May 30, 2024
Mike was knowledgeable and did not make me feel like he was trying to sell me. was trying to sell me. More
by Laurensmith
Employees Worked With
May 30, 2024
I was worried as a female shopping for a car by myself. When I saw Jennifer come out to be my sales person, She instantly made me feel comfortable and made the whole process a breeze. After I purchased th When I saw Jennifer come out to be my sales person, She instantly made me feel comfortable and made the whole process a breeze. After I purchased the car, she Went over all the features and made sure I know how to run everything. She even helped set up the Ford app. I highly recommend Jennifer Hull to anyone who is car shopping, Believe me, she will make the process super easy!! Thanks Jennifer!! More
by Aszolman
