ODaniel Ford - Service Center

Fantastic, above and beyond I had problems with another dealer and was recommended to go to O'Daniel, everyone from the service manager (Mike) down to the shuttle driver was very I had problems with another dealer and was recommended to go to O'Daniel, everyone from the service manager (Mike) down to the shuttle driver was very professional. The service writer (Glenn) explained things about the car that I didn't know, the service manager (Mike) got us in fast and expecting them to have the car for 2 days, well, it was done in about 3 hours. The shuttle drive was friendly and professional. I didn't meet the mechanic, but he got it fixed in a short period of time. Can't say enough about the service I received. They earned my service from now on, even though I was a ways to drive. More

excellent customer service came in for warranty work & then had recall work done also. 1st time customer. will be a return customer! thank you for restoring my faith in dealers came in for warranty work & then had recall work done also. 1st time customer. will be a return customer! thank you for restoring my faith in dealerships at a time that it was greatly needed. More

SUPER SERVICE Went into the dealership this morning to have my 2009 F150 get THE WORKS PACKAGE done. During inspection they noticed issues with the brakes. GLEN C Went into the dealership this morning to have my 2009 F150 get THE WORKS PACKAGE done. During inspection they noticed issues with the brakes. GLEN CAMPBELL came to me described the issues, and identified my warranty would cover, all but the works package. Now that is service! I can't say enough about GLEN CAMPBELL, and MIKE LOTHAMER. They are the BEST. Its true when you hear about the great dealerships, ITS THE SERVICE DEPARTMENT, that keeps happy customer coming back! They have the best service and have me for life! This service department will treat you right! GREAT GUYS! If you need service these are the guys to come and see! More

A+ Customer Service I have needed to service my vehicle more times over the past year than I would have liked; however, I have and will continue to use O'Daniel Ford Mits I have needed to service my vehicle more times over the past year than I would have liked; however, I have and will continue to use O'Daniel Ford Mitsubishi in the future. Everytime I need assistance, I have the pleasure of working with Glen. He is professional, friendly, and courteous. And if an issue arises, he communicates efficiently and accomodates as needed. Due to Glen's exceptional customer service and quality of work he and the service center executes, I would recommend utilizing O'Daniel Ford Mitsubishi for any service need. More

Making it right We had just made a purchase and discovered a break issue. Made a contact with the salesman Mike Pocci on a Saturday afternoon to let him know that the We had just made a purchase and discovered a break issue. Made a contact with the salesman Mike Pocci on a Saturday afternoon to let him know that there was a problem. Mike made a call and the service department called me first thing Monday morning and gave me a choice to bring in my SUV. my wife took it in later that same day and the service team promptly repaired the problem at no charge to me and the service manager even showed my wife some special features about the SUV. Had first hand proof that the service department lived up to the high and satisfying standards that we have been told about! HONEST RELIABLE TRUSTWORTHY PRIDE is how I would describe this dealership. ,VERY SATISFIED THANKS More

Fantabulous!!!! I am back!!! Just 3 weeks ago we were in to buy a new Edge... And I just got my new 2015 Chrysler 200 S. I reached out to Phoenix in the middle of his I am back!!! Just 3 weeks ago we were in to buy a new Edge... And I just got my new 2015 Chrysler 200 S. I reached out to Phoenix in the middle of his evening, said what I needed. And by the time I made it there during business hours. I had my new car. Phoenix and Ryan continue to wow me with their service, advice and the entire experience. Thank you both for rocking. More

Expert Sales and Service, honest and friendly From the day we purchased our F150 at O'Daniel with Phil who was our salesman, we have had excellent care. He called to make sure that we were happy l From the day we purchased our F150 at O'Daniel with Phil who was our salesman, we have had excellent care. He called to make sure that we were happy long after we bought it -- who does that anymore? He is sincere and had our best interest in mind. I also appreciate O'Daniel Ford service department. No one else touches my truck except them because they always exceed my expectations. I appreciate the superior expert treatment that we get but as important I appreciate the honesty and friendliness of their staff. Josh is awesome and keeps you informed every step of the way. In the world today where you constantly feel like you might be right be ripped off, it's hard to put trust in what people tell you -especially in car repair -- we never feel that way with O'Daniel. Just know that I also spread the word for you thanks so much! More