Northway Ford Lincoln
Brantford, ON
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1,568 Reviews of Northway Ford Lincoln
Bought new Truck Had extras put on truck, they put the incorrect extra on and won't correct the problem, only offer to put gas in truck. Now I have truck that I didn't Had extras put on truck, they put the incorrect extra on and won't correct the problem, only offer to put gas in truck. Now I have truck that I didn't want. Salesman slow in returning text says he didn't get the main one I sent. Little fishy if you ask me. More
Very Accommodating Staff The staff at Northway were very accommodating and were able to work with my work schedule to book a test drive. Moreover, Casey and Jaclyn were willin The staff at Northway were very accommodating and were able to work with my work schedule to book a test drive. Moreover, Casey and Jaclyn were willing to come in off of work hours to deliver my car at a time that worked with my schedule. Finance staff Jaclyn Thomas was in constant communication with me and made sure I understood the full process as it was unfolding. Excellent! More
AWESOME 😀 Best service so nice make you feel welcome and help you anyway they can possible!! My first experience at a different Ford was awful they made up fo Best service so nice make you feel welcome and help you anyway they can possible!! My first experience at a different Ford was awful they made up for it totally thank you so much More
Chad Murphy - A definite pleasure to deal with! We have purchased 4 vehicles from Chad in 5 years and we intend to keep going back to him for many years to come. I have had negative experiences with We have purchased 4 vehicles from Chad in 5 years and we intend to keep going back to him for many years to come. I have had negative experiences with some Ford dealerships in the past, but I definitely can’t say this about my experience at Northway Ford/Lincoln. Chad’s professionalism along with his friendly demeanor definitely makes the pain of spending a lot of money on a car much easier. I always truly feel like I have received the best service and deal when I work with Chad. Keep up the good work! More
Warm and welcoming environment I dealt with both John and Mike via phone and email. They are both very professional and I would definitely refer my family and friends to give John I dealt with both John and Mike via phone and email. They are both very professional and I would definitely refer my family and friends to give John a call. More
Fantastic comfortbale experience at Northway Ford Northway Ford was fantastic in setting me up with my new f150. The employee who took care of me was Chris Birley and he was great. Even though I had p Northway Ford was fantastic in setting me up with my new f150. The employee who took care of me was Chris Birley and he was great. Even though I had picked out a truck online of interest he still took the time to show me the entire inventory to make sure I had seen all of my options. All of the staff was very friendly towards me even though I wasn't doing any business with them. I even noticed other customers receiving the same treatment I was getting when in the showroom. Having worked in retail for many years I enjoyed my experience at Northway Ford with Chris because both made the environment very comfortable and did not feel pressured. I have been recommending Northway since and plan to continue any business I have them going forward. More
2nd time,just as good as the first this is my second new vehicle at this dealership, the experience was as good as the first. Stacey and rob were great, I am not an easy person to deal this is my second new vehicle at this dealership, the experience was as good as the first. Stacey and rob were great, I am not an easy person to deal with but they managed, I got a great deal, at least that what they let me think. lol More
Professional, Easy and Great to Deal With I dealt with John Bolt over the phone and he found what we required in the time frame we needed. IT was great service, easy and professional. John e I dealt with John Bolt over the phone and he found what we required in the time frame we needed. IT was great service, easy and professional. John even the delivered the vehicle himself! Thanks. More
Great experience Was treated fairly by everyone and got a great deal we traded in our 2014 and they gave us a very good price Paul and John helped in making our experi Was treated fairly by everyone and got a great deal we traded in our 2014 and they gave us a very good price Paul and John helped in making our experience at the dealership a positive one More
Professional, and friendly! 2015 Jeep Grand Cherokee I am extremely thankful that after months of searching for the perfect vehicle, my mission finally came to an end and I purchased a 2015 Jeep Grand Ch I am extremely thankful that after months of searching for the perfect vehicle, my mission finally came to an end and I purchased a 2015 Jeep Grand Cherokee from Ashley. I reached out to the dealership in general through an online source after coming across my gorgeous Grand Cherokee and deciding I would like to see it. Ashley promptly emailed me and insisted that I come in to take a look and take it out for a test drive. I quickly fell in love with the bold appearance and luxury interior of the car and I was sold. Ashley was very helpful in answering all of my questions and made the decision a very easy one. A couple of days later I picked up my new ride and have been loving it ever since. Thank you Ashley for all of your help, I look forward to purchasing more vehicles for myself and my friends and family through you in the future. More