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Northside Lexus

Spring , TX

4.9
6,364 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,364 reviews

May 13, 2024

Great experience without any pressure. The dealership is very clean and inviting. I will definitely return. More

by mrk3331
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Northside Lexus responded

We're glad to know you had a great experience at Northside Lexus and appreciated our clean, welcoming environment. We look forward to your return!

May 13, 2024

Needham was so helpful and very professional. I am so glad I got him as a recommendation. He showed us several options that were within our budget. He notified me once the car came in and was rea More

by Martin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Gilmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Northside Lexus responded

Martin, it's fantastic to know that Needham provided you with a stress-free and enjoyable car-buying experience at Northside Lexus. We're glad your wife is happy too! Thanks for the review!

May 13, 2024

Doug was awesome. He listened to us and helped us find the perfect car for us. We were very picky and he had to keep looking at incoming cars for us in order to find More

by dmapsto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Northside Lexus responded

We're delighted to know that Doug was able to assist you in finding the perfect car at Northside Lexus. It's great hearing about your smooth and efficient paperwork process too! Enjoy your new ride, and thanks for sharing this awesome experience with us.

May 13, 2024

Jesse was great to work with and proactively kept me up to date while my car was being built and shipped. More

by tim.callaghan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Busboom
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Northside Lexus responded

Tim, we're glad to know Jesse kept you informed during the process at Northside Lexus. Thanks for sharing your experience!

May 12, 2024

Excellent customer service with sales and financing. Best experience ever!! I would recommend to everyone 100% . More

by claucant74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Northside Lexus responded

We're so glad to know you had an excellent experience with our sales and financing teams at Northside Lexus! Your recommendation means a lot to us. Thank you for your review!

May 12, 2024

I had a great experience buying my first Lexus! Every thing was top notch. Thank you! More

by kbrennan43
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Gauen
May 13, 2024 -

Northside Lexus responded

Your kind review warms our hearts! Thank you from the Northside Lexus Team.

May 12, 2024

Erica was extremely helpful and knowledgeable she made this transaction easy. My wife loves her new TX. More

by mlgillespie2121
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erica Pollino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Northside Lexus responded

We're delighted to know that Erica was able to assist in making your transaction smooth at Northside Lexus. Enjoy the new TX and thank you for choosing us!

May 12, 2024

Not a good experience in this dealer ship bad customer service not choice for the customer More

by samayoaoscar58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Featherstone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Kennedy
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Northside Lexus responded

I would like to understand what happened during your visit to make sure we provide customers with a five-star experience going forward. If you are willing to discuss the details, I would like to speak with you. Thank you, Tim Karmout - General Sales Manager - 281-569-3308

May 12, 2024

We finally decided on a Lexus and first went to West Side Lexus. Thought the sales person there was interested in us buying a car but after a week of no communication we decided to go to North Side. And glad More

by rhniermeyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Northside Lexus responded

We're glad to have you at Northside Lexus! We always strive for excellent communication and customer service. Thanks for choosing us!

May 12, 2024

Don, Hunter sbd Marcus weee all excellent. I would recommend Northside Lexus to everyone I know More

by mark.mccaskey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Ansley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter
May 13, 2024 -

Northside Lexus responded

Don, Hunter, Marcus, and the rest of our team at Northside Lexus are grateful for your business, Mark. Thanks for the recommendation - happy driving!

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