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Northside Honda - Service Center

San Antonio, TX

4.7
118 Reviews
Call Service Center (833) 851-7484

118 Reviews of Northside Honda - Service Center

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May 03, 2024

I'm treated so well by Layce Laning that I wouldn't want to have anyone else! More

by TOR56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2024 -

Northside Honda responded

Thank you for your business and this review. We're happy to hear that Layce and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jaime Anteola General Manager

Helpful
May 03, 2024

THIS SERVICE DEPARTMENT IS GREAT. FRIENDLY, QUICK TO ACKNOWLEDGE U . I WOULD COME BACK AND RECOMMEND NSHONDA More

by JMENDOZA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Strawn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2024 -

Northside Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jaime Anteola General Manager

Helpful
May 02, 2024

Steven Strawn is awesome, he kept me informed about the service process and took really good care of my passport. Now a days it is hard to find good customer service. I will continue to be a repeat custome More

by mhaynes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Strawn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Northside Honda responded

Thank you so much for your kind words for Steven, and for taking the time to leave us this wonderful feedback! Jaime Anteola General Manager

Helpful
May 02, 2024

The agent was Friendly, reliable and respectful. He gave a great deal of coupons, and I appreciate that More

by ROSANA.BLANCOCANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Northside Honda responded

Thank you so much for your excellent review, Rosana! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Northside Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Jaime Anteola General Manager

Helpful
May 02, 2024

My new CRV with only 1500 miles on it got a flat. They fixed it and it was ready to go. More

by sherry.willome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

Northside Honda responded

Thanks for sharing about your experience with Northside Honda. We appreciate your business, Sherry, and hope to see you again soon! Jaime Anteola General Manager

Helpful
May 01, 2024

We always get good and fast service. The process runs very smoothly. Lacye was friendly and very easy to work with. More

by CBAUMGARDNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Northside Honda responded

Thank you for taking the time to share your thoughts on working with Layce and our team. We're glad to hear we delivered such a great experience! Jaime Anteola General Manager

Helpful
May 01, 2024

The AC on my car stopped working suddenly. I brought it in and had great service.The repairs were explained to me and I was told to bring it back if I needed help again. More

by CAROLEDORNBLUTH9
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Noah Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Northside Honda responded

Carole, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jaime Anteola General Manager

Helpful
April 30, 2024

The service was great and in a timely manner. I was a little disappointed that our Pilot wasn’t washed. It has been before. More

by hvtorres0824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Northside Honda responded

Thank you for choosing Northside Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jaime Anteola General Manager

Helpful
April 30, 2024

Everyone at Northside Honda has ALWAYS been wonderful to me. I wish I actually traded/bought my truck from you guys. I definitely would recommend Northside Honda to anyone. Thank you for everything you guys More

by GCHILD262001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Olivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Northside Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Northside Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Jaime Anteola General Manager

Helpful
April 28, 2024

Had to prove my previous battery was purchased at the dealership as no record was found. I then had to return to the dealership as the radio code was entered. I did even get an apology for their mistake More

by AMOLIVAREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexa Olivo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Northside Honda responded

I do apologize for that. It's definitely not how we do business at Northside Honda. I will be glad to discuss your experience. Please call me at 210-744-6198 , Jaime - General Manager

Helpful
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