Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Northside Honda - Service Center

San Antonio, TX

4.6
149 Reviews
Call Service Center (833) 851-7484

149 Reviews of Northside Honda - Service Center

Sort by
May 17, 2024

Great service and prompt response to your questions. I would recommend getting a service from your company. More

by VINNYCORDERO05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
May 17, 2024

Noah was polite and helpful. Service was done in the estimated time. Courtesy car took us to a restaurant while we waited. No complaints. More

by Bandy12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2024 -

Northside Honda responded

Thank you for your kind words for Noah and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Northside Honda. Jaime Anteola General Manager

Helpful
May 17, 2024

Great service , dropped by for service due problem while out of town and was done in just a few hours! More

by DRE4MCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Olivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
May 16, 2024

Outstanding customer service provided by the entire service support team. Had a great experience at Northside Hond. More

by billlin725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Northside Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Northside Honda. Jaime Anteola General Manager

Helpful
May 16, 2024

Quick friendly service! Best price and turn around time. Alexia the service agent is always informative and timely! More

by TOVAR.STACEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Olivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Northside Honda responded

Thank you, Stacey, for taking the time to share your thoughts on working with Alexa and our team. We're glad to hear we delivered such a great experience! Jaime Anteola General Manager

Helpful
May 15, 2024

Alexia in the service dpt is very professional and kind. I always enjoy seeing her. More

by SUZANNEYOUNGR406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Olivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Northside Honda responded

Suzanne, We are very happy to hear that Alexia provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jaime Anteola General Manager

Helpful
May 15, 2024

Polite and fast service with all services and costs explained. Work was completed within the estimated time. More

by JEFFL1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Northside Honda responded

Thank you, Jeff, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jaime Anteola General Manager

Helpful
May 15, 2024

Noah was horrible to work with in every way. He lied consistently, attacked us verbally, and mistreated my wife. He is completely untrustworthy and should be fired. More

by Jgreenwell2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah Morales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 18, 2024 -

Northside Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us your contact information so we can reach out. We strive to ensure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jaime Anteola General Manager

Helpful
May 15, 2024

Noah is horrible to work with in every way. He mistreated and even verbally attacked my sweet wife accusing her of all sorts of things. We have only used Northside Honda and will no longer us More

by Jgreenwell2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah Morales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 18, 2024 -

Northside Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jaime Anteola 2103411356 General Manager

Helpful
May 14, 2024

Great customer service. Lacey was very professional and helpful, and patiently answered all my questions. More

by OXYCAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Northside Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Lacey here at Northside Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Jaime Anteola General Manager

Helpful
1
2
...
15