Northland Chrysler Jeep Dodge

Professional service Staff were professional. Work was performed in a timely manner all concerns were Addressed. A marked improvement from previous visits. I will retur Staff were professional. Work was performed in a timely manner all concerns were Addressed. A marked improvement from previous visits. I will return for future service. More

Customer Service Under Stated We had purchased a Dodge previously from this dealership. The time came and we needed to replace that vehicle. We got in contact with our salesman We had purchased a Dodge previously from this dealership. The time came and we needed to replace that vehicle. We got in contact with our salesman Jessi Janjui who sold us out first Dodge. He still remembered us. We told his what he needed and what we wanted and we're not picky about options or color. Just wanted a vehicle. Jessi showed us a couple options. We decided on one and as we were filling out our paperwork. Jessi made it very easy answered all our questions and helped us everystep of the way. From here we had to move on to the financing dept. This was very easy as well. The entire dealership was very welcoming and made us feel like family. More

The best customer service I have recieved! My husband and I had a serious problem with our Jeep Commander. The vehicle was turning itself off while we were in motion! We took the Jeep into Nort My husband and I had a serious problem with our Jeep Commander. The vehicle was turning itself off while we were in motion! We took the Jeep into Northland and Michelle in service became our guardian angle. Not only did they keep the Commander at the shop until it was absolutely safe for us to drive once again, they spent countless hours puzzling out what was happening to the suv. and never once asked us for payment for all the time it took ( 5 days!!!!!!!). They took it upon themselves to make sure the Commander was in perfect running order and we only had to pay for the parts that were required! We are more grateful than we can express to lovely Michelle, the poor tech who had to deal with my car, and the super hero service manager who made this whole experience wonderful, Many thanks for all that you guys did for us, Greg and Suzanne More

Warranty Mike, fantastic service, on a unexpected warranty issue basically at the very end of the day. You got things handled in a very proficient customer bas Mike, fantastic service, on a unexpected warranty issue basically at the very end of the day. You got things handled in a very proficient customer based approach. More

popped in for service inquirer popped by with intension of making an appointment, Mike assured me that no appointment was nessasarry and that he would have my truck to me by lunch t popped by with intension of making an appointment, Mike assured me that no appointment was nessasarry and that he would have my truck to me by lunch time. prompt service and amazing customer service by him and his team. More

Excellent job He is nice to deal and explain what's going on with my truck. Mike is very helpful and professional. My last visit for truck routine service I am ve He is nice to deal and explain what's going on with my truck. Mike is very helpful and professional. My last visit for truck routine service I am very happy they check everything and fixed my engine problem. More

Best service Thank you very much Northland Dodge for wonderful service, for taking us in right away to fix our vehicle, the mechanic suppose to have his day off o Thank you very much Northland Dodge for wonderful service, for taking us in right away to fix our vehicle, the mechanic suppose to have his day off on Saturday but went in to fix and service our car. Awesome Service More

Tyler is very professional and helpful Tyler is very helpful and professional . He worked with me till I was able to get a vehicle . And he really listens to what i wanted and could afford Tyler is very helpful and professional . He worked with me till I was able to get a vehicle . And he really listens to what i wanted and could afford .....im very thankful for his help and dedication to making it happen and the deal was done by phone and email ...im very pleased with his customer service i would totally recommend him to anyone ..again thank you thank you thank you Tyler More

Great service advisor Mike was excellent to deal with. My concerns were addressed and the work was done quickly. Very nice facility and people. Thanks. The shuttle service Mike was excellent to deal with. My concerns were addressed and the work was done quickly. Very nice facility and people. Thanks. The shuttle service was excellent. More

Check engine light on Service department was quick to make my information and get my vehicle in. Also quick to identify and fix the problem. Utilized the free shuttle servi Service department was quick to make my information and get my vehicle in. Also quick to identify and fix the problem. Utilized the free shuttle service and that gentleman was also really good. Upon picking up my vehicle, Mike was really quick to get me on the road again. More