Northgate Chevrolet Buick GMC Ltd - Service Centre
Edmonton, AB
56 Reviews of Northgate Chevrolet Buick GMC Ltd - Service Centre
poor customer service, wreck your vehicle. After buying multiple vehicles from this dealership, and getting all my service work done through them. They have scratched my truck and even after i After buying multiple vehicles from this dealership, and getting all my service work done through them. They have scratched my truck and even after i proved to them it was not there when i dropped it off (and it was not done in the parking lot as the scratches go inside the door jamb). They won't fix it. When i tried to talk to the service manager, he won't return my phone calls and when i went to sit down with him to talk about it. He told me he has more important things to do and get out of his office. Im sorry, i thought i was the customer??? whats more important than me? Then when i went to talk to the new car general manager, he was appalled at how the service department was treating me and assured me that he would talk to the owner and look into it and get back to me.... Now he isnt responding to my texts or calls. Do yourself a favour and go somewhere else. Somewhere that customer service actually means something!! P.s. To the owner of northgate... If you arent aware of this situation then you should have a serious conversation with your managers. Make a customer happy and he will tell ten people, xxxx a customer off and he will tell a thousand. now wheres my survey card for GMC canada..... More
Very nice staff! Very nice staff with quick and efficient service. Good value for the money. Location is very convenient right off 127 ave. I think I will go there aga Very nice staff with quick and efficient service. Good value for the money. Location is very convenient right off 127 ave. I think I will go there again. Thanks guys! More
Excellent These guys are close to home and everytime I go they do a great job. Well priced and good bang for your buck. Would recommend These guys are close to home and everytime I go they do a great job. Well priced and good bang for your buck. Would recommend More
The service was fast and efficient. The technician was The service was fast and efficient. The technician was friendly and helpful. He advised me of other items I should replace in the near future. I The service was fast and efficient. The technician was friendly and helpful. He advised me of other items I should replace in the near future. I was in and out in less than an hour. More
Took my truck in for service because 4x4 stoped working, was told it was going to be 100 $ to do the scan of my truck, end up paying 497 $ and was told I need new transfer case that was 3790 $ installed !!! was told it was going to be 100 $ to do the scan of my truck, end up paying 497 $ and was told I need new transfer case that was 3790 $ installed !!! End up taking somewhere else where they told me tcase was fine and end up paying 509 $ for encoder motor now truck runs like new ! More
The service manager was abusive and fouled the job up --- I had to go to their competitor to get it fixed..Ron Hodgson...who are GREAT... I had to go to their competitor to get it fixed..Ron Hodgson...who are GREAT... More