North Bay Toyota

Booked a service call at last minute Everything was taken care off in speedy order...the block heater recall was also taken care off..didn't need to be replaced..the lady in the service d Everything was taken care off in speedy order...the block heater recall was also taken care off..didn't need to be replaced..the lady in the service department was very helpful More

Wouldn't change a thing! Wonderful experience from drop off to pick up. Efficient, friendly, and skilled. Always get amazing service. Vehicle was ready BEFORE promised tim Wonderful experience from drop off to pick up. Efficient, friendly, and skilled. Always get amazing service. Vehicle was ready BEFORE promised time! Thanks so much! More

ALWAYS PROFESSIONAL AND PLEASANT I have been a North Bay Toyota patron for four years now. I am always pleasantly surprised with the pleasant and efficient manner that I am treated by I have been a North Bay Toyota patron for four years now. I am always pleasantly surprised with the pleasant and efficient manner that I am treated by both service and sales staff. Toyota deserves credit for the reliability of their product, but the management and staff of this dealership provide the customer experience that brings people back. It is obvious that the folks put a high emphasis on customer satisfaction and I like it More

Professional service I am a new Toyota customer and purchased a RAV4 in October 2017. Brought vehicle in for 1st service check, personnel in service were very friendly, pr I am a new Toyota customer and purchased a RAV4 in October 2017. Brought vehicle in for 1st service check, personnel in service were very friendly, professional and above all made me feel very welcome. Great job Mike and the staff in service! I was very impressed seeing this was my first experience at North Bay Toyota. More

Terrible service and no accoutability Purchased 2016 Rav4 new, told 1st oil change was free, when time to change was told that the cost was 133.00. went to get trailer hitch $1300 was thei Purchased 2016 Rav4 new, told 1st oil change was free, when time to change was told that the cost was 133.00. went to get trailer hitch $1300 was their price, major competitor installed for $500. In Dec started to blow icu-ig3 fuses, had to be towed to dealer replaced fuse and said all fixed. 5 days later same fuse blew, towed to dealer again. Had vehicle for 4 days replaced fuse and said nothing is wrong but they said it could be aftermarket wiring for trailer hitch. Drove to Timmins 3 days later and fuse blew again. Towed to dealer in Timmins, had vehicle for 2 weeks and finally Toyota engineer from Toronto found wiring harness to front bumper defective. Service manager from North Bay dealership still doesn't believe that his service was faulty. More

Car tune up Went in for tune up the other day, just a typical oil, lube, filter and a battery test, and was treated with the highest levels of kindness and attent Went in for tune up the other day, just a typical oil, lube, filter and a battery test, and was treated with the highest levels of kindness and attention from all employees at Toyota North Bay. In particular, Derek was very professional and explained all the paper work and communicated with me everything that was to be done on the day, and even arranged for a car to pick me up when my car was finished! Amazing experience and I will always continue to come back :) More

A place that treats you with respect and kindness We are a Toyota family. I enjoy the free car washes. I love how people know my name when I arrive. I enjoy that I get no run around and if there ever We are a Toyota family. I enjoy the free car washes. I love how people know my name when I arrive. I enjoy that I get no run around and if there ever is even a minor issue they are happy to promptly solve it. I love my RAV4! More

Part change for volunteer recall From checking-in vehicle, vehicle being ready on-time and cleaned, to pick-up and documentation... very smooth and staff is always friendly. Good job From checking-in vehicle, vehicle being ready on-time and cleaned, to pick-up and documentation... very smooth and staff is always friendly. Good job North Bay Toyota!! More

As always the very best you could possibly ask for. The service desk has always been above average. No matter how small the problem they always take care of it with a smile. Thank you so much. The service desk has always been above average. No matter how small the problem they always take care of it with a smile. Thank you so much. More

Fast & curtious service Excellent service,Mike explained the work that was to be done on the 65000,km( Winter Service).also explained what was to be done on upcomming service Excellent service,Mike explained the work that was to be done on the 65000,km( Winter Service).also explained what was to be done on upcomming service, this is extremly important it aids us to budget fo upcoming expenses. More