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Nissan of Richmond
Richmond, VA
7,107 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models.
We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,107 reviews
May 03, 2024
easy to talk to, fast service, very accommodating and listens to what we need and want listens to what we need and want More
by samanthapontines
Employees Worked With
Helpful April 30, 2024
Great service! Worked very hard to get my grandma in a New Nissan Rogue. Come see Mohammed! Worked very hard to get my grandma in a New Nissan Rogue. Come see Mohammed! More
by Toinette
Employees Worked With
April 27, 2024
Mike made the deal quick and easy plus he explained all the features of my new Sentra to me. the features of my new Sentra to me. More
by AH739
Employees Worked With
April 25, 2024
Outstanding service, from start to finish! Stephon is a great salesperson, and an asset to your team! Stephon is a great salesperson, and an asset to your team! More
by Clay Macaulay
April 24, 2024
Great service from Mr Ross. He gave great customer service and I'm happy with my purpose of my new car He gave great customer service and I'm happy with my purpose of my new car More
by princessential84
Employees Worked With
April 24, 2024
Very helpful, and spent the time to work with me on a rate that worked. rate that worked. More
by annabritt.coakley
Employees Worked With
April 21, 2024
Sujan ,Mohamed and Bull were very helpful helping me to get my new car at Nissan of Richmond.Think you guys for everything get my new car at Nissan of Richmond.Think you guys for everything More
by Shelleyperry33.sp
Employees Worked With
April 20, 2024
I just want to say it’s shame the way they lie to customers about how they can get you approved. I was honest with salesmen that my credit score low, I don’t have downpayment, or don’t want a co-sign customers about how they can get you approved. I was honest with salesmen that my credit score low, I don’t have downpayment, or don’t want a co-signer. Now I was honest you can have been honest with a turn me away instead of all hype about incentives, etc and knowing xxxx well y’all won’t going to approve me. It should be a crime to waste people time when you already knew at the beginning. To be honest, I have always been upfront about credit issues anytime I come to Nissan of Richmond just for them to gaslight me and convince me to do a credit report. I know my credit issues and how bad it is and will be challenging.My thing is when a customer is honest with y’all and you know as a salesman that it’s not going to be approved. How about be honest with your customers instead of running the credit reports and now a customer has multiple inquiries when bring the score down any more. I have a car I have brought in the past from Nissan of Richmond but I know I’m just a number and my feelings don’t mean nothing. But I can honestly say I will never purchase a car from Nissan of Richmond ever because all they do is lie to you on what they can do for you, have you sitting for hours, don’t allow you pick out your own ride, they have it already pick out for you, and just a waste. I came in for service and they the one came for me and knew xxxx well I won’t leaving with a new ride. Just leave customers alone More
by Fed up customer
April 19, 2024
We did not come thinking we would be buying a car today. But the customer service was amazing. Couldn’t get a better deal than what we were offered. Great experience. But the customer service was amazing. Couldn’t get a better deal than what we were offered. Great experience. More
by ErinV
Employees Worked With
