Newmarket Nissan
Newmarket, ON
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305 Reviews of Newmarket Nissan
First Come First Served! I located a truck at Newmarket Nissan I was very interested in buying. I sent them a message online to contact me and On Wednesday night David (last I located a truck at Newmarket Nissan I was very interested in buying. I sent them a message online to contact me and On Wednesday night David (last name unknown) returns the message. We briefly discuss the vehicle and make arrangements to book an appointment. I tell him Im an hour and half away but can make arrangements to get there Saturday At 11am. I make arrangements for staff to cover me on the farm and set an uber up to pick up my son from Akido at 12noon. Fill my truck with gas and jump on the 407 toll road to go meet David at my appointment. Im 10 minutues from my appointment and David calls and tells me the truck I was coming to see just sold!. Ok, I get it. They are in the business of selling vehicles, but why would they make an appointment?. Clearly they dont care about relationship building because talking to Dave gave me no advantage and the meaning of an appointment is worthless. I may as well have just showed up and talked to the first sales person hovering in the parking lot. Had they asked or warned me they were going to continue to sell this vehicle and the appointment was meaningless and put a deposit down I would have done that. I was limited on time and had a 3 hour return travel with 407 fees. What do I want from Newmarket Nissan? Absolutely Nothing! They dont stand out from any of the other dealers, made me feel like a putz for thinking they had integrity and wasted my day. Please keep this in mind if you have to buy from Newmarket Nissan. Have A Great Day! More
Knowledgeable about their products. Did what they said they would in the time they said they would. Unfortunately, that's rare lately. Very happy with the service! Did what they said they would in the time they said they would. Unfortunately, that's rare lately. Very happy with the service! More
Worst experience in 50 years of buying vehicles. The salesman lied about the quality of the used vehicle. Two (2) weeks after buying the vehicle I was in the dealership service department with a fla The salesman lied about the quality of the used vehicle. Two (2) weeks after buying the vehicle I was in the dealership service department with a flat tire because of a faulty sensor. The safety certificate was not worth the paper it was written on. The vehicle needed a complete brake job, the boot on the axle was torn and the tires were weather cracked. The dealership supposedly made it right. Not so much! Axle got done ok. The tires were replace with some not as bad old tires. The brake job needed 4 new rotors, brake shoes and pads. The dealership service department used the old hardware to complete the brake job. Caliper service was not done but the invoice said it was. Had to get a different service provider to fix the mess. The car was supposed to be in primo condition. Customer relations said "we should have sold the vehicle as an, as is vehicle. I did not pay an, as is price almost $13,000.00. The exhaust system now needs looking at. I have had the vehicle for only 6 months. The day I took delivery of the vehicle there was almost no gas in the tank, fumes! Sales department and service departments lied! Customer service, what customer service? More
The waiting area was outside the sales lady office so for 10 minutes listened to her berate a salesman for his lack of attention to detail, not her job etc etc. I wouldn’t buy a car off her or that dealers 10 minutes listened to her berate a salesman for his lack of attention to detail, not her job etc etc. I wouldn’t buy a car off her or that dealership. Totally unprofessional. More
From reception to the purchase of my vehicle I would highly recommend this dealership. You could never find a nicer group of people to deal with. Brie was exceptional in sales and Frank, the used car highly recommend this dealership. You could never find a nicer group of people to deal with. Brie was exceptional in sales and Frank, the used car Manager, was excellent in helping out with a small problem I had. Exceptional service all round. JG More
The staff do a good job, considering the age and small size of the whole store . It’s certainly not modern like Barrie was but I’m sure infinity had their reasons for closing. The staff here do very well size of the whole store . It’s certainly not modern like Barrie was but I’m sure infinity had their reasons for closing. The staff here do very well with what they have to work with . More