NewRoads Chrysler Dodge Jeep

Couldnt have been happier! New Roads Newmarket was not my first choice as I live in Barrie. I was very unhappy with Barrie Chrysler so I contacted New Roads Newmarket and spoke New Roads Newmarket was not my first choice as I live in Barrie. I was very unhappy with Barrie Chrysler so I contacted New Roads Newmarket and spoke with Jim Hillock. He was absolutely amazing to deal with. From the time I walked in the front door people could not have been more helpful. My 2017 Jeep Rubicon was ordered and built as per my requests. I was prepared for lengthy wait of 6-8 weeks but was pleasantly surprised when it was in in 3 weeks. When I went in to pick it up Jim was very patient in explaining all the new features that I was very unfamiliar with. I left the dealership feeling very excited and happy. Approx. a half hour later I stopped for some lunch and notice there was a fairly noticeable scuff and scratch on the right side of the bumper. I pboned Jim and he said to bring it back right away. Both Jim and Eric were most helpful. Both have followed up with phone calls to let me know they would be ordering a new bumper for my Rubicon and when it was in. I have to contact service to set up a day and time to have the bumper replaced. I have every confidence that this will go as smoothly as everythi g else has at New Roads Newmarket. More

Get what you want, when you want it I have driven a Chrysler mini van for years and have been very happy, Time to upgrade and I wanted an SUV and the Dodge Journey was the best value on I have driven a Chrysler mini van for years and have been very happy, Time to upgrade and I wanted an SUV and the Dodge Journey was the best value on the market. I knew what I wanted and how much I was willing to pay. Ishmael was our representative he was very friendly and customer focused.. He knew his products and what inventory was available for me to weigh my options. He worked hard for his sale and wanting to keep me as a longtime customer. I would recommend this Dealership for future business for myself, family and friends.. Job well done.. Thank you. More

Amazing I Went in to get new tires put on and the service was great; both the service desk and mechanic I dealt with were top notch I Went in to get new tires put on and the service was great; both the service desk and mechanic I dealt with were top notch More

Great! It was great experience all around Mike Gregor was the best! Everything thing was on time and handled with care, deep understanding of the mechanics It was great experience all around Mike Gregor was the best! Everything thing was on time and handled with care, deep understanding of the mechanics of a sale and lots of fun. More

Verr impresed with the dealership We were greeted by friendly staff. The sales person listened to what we were interested in and then prepare a number of options. There was not pressu We were greeted by friendly staff. The sales person listened to what we were interested in and then prepare a number of options. There was not pressure. We are very happy with the vehicle we choose. More

Excellent service !! Late review... but bought my first vehicle from a dealership back in August 2016. Mike Gregor was the salesperson I dealt with and was beyond helpful! Late review... but bought my first vehicle from a dealership back in August 2016. Mike Gregor was the salesperson I dealt with and was beyond helpful! He made the whole experience great and I couldn't be any happier. I was very eager about buying my jeep and Mike did everything he could to make sure I was up and driving around as soon as possible. Couldn't have been happier. Anyone looking to buy, Mike is your guy hands down ! More

New truck buying Ishmael was friendly and kind he was up to the task of trying to get me the best deal. He called and made sure I had everything done befor picking up Ishmael was friendly and kind he was up to the task of trying to get me the best deal. He called and made sure I had everything done befor picking up my truck so it would be a short stay and could I not my truck as soon as possible Thank you Ishmael More

bad dealership this dealership has no interest in assisting you once you have purchased your vehicle. techs are extremely under trained and cant answer simple questi this dealership has no interest in assisting you once you have purchased your vehicle. techs are extremely under trained and cant answer simple questions. counter people are rude. only time you will get anywhere at this dealership is going directly to management and even that is a stretch. most common answer you will hear is " oh they dont work here anymore" More

2011 Dodge Caravan SXT This was my first experience buying a vehicle from a dealership. I had a great experience with my sales person Mike Gregor; he was AWESOME! He made m This was my first experience buying a vehicle from a dealership. I had a great experience with my sales person Mike Gregor; he was AWESOME! He made me feel comfortable and answered all my questions. He was very helpful and honest, there was no pressure to make a purchase and I didn't feel rushed. Very friendly staff. He followed up with me to make sure everything was running smoothly with the Van and to make sure there were no issues. I would highly recommend New Roads to family and friends. More

2017 Journey This was a very good experience, everyone was friendly and professional. We found the type of vehicle that we were looking for and negotiated a good p This was a very good experience, everyone was friendly and professional. We found the type of vehicle that we were looking for and negotiated a good price. The Bedleys More