Nanaimo Mitsubishi

Grade A customer service Came into the dealership Shopping around for an SUV spoke with the sales manger Bruce 25 minutes after they closed he offered me an overnight test dri Came into the dealership Shopping around for an SUV spoke with the sales manger Bruce 25 minutes after they closed he offered me an overnight test drive in the vehicle and stayed additional 1 hour after closing to ensure my phone was set to the car and I understood how everything worked. If you are looking for grade A service don't hesitate to stop here. More

SoOoOoOoOo happy!! :D I honestly couldn't be happier with my brand new Mitsubishi Lancer... the whole team at Nanaimo Mitsubishi is so amazing, everyone was so helpful and I honestly couldn't be happier with my brand new Mitsubishi Lancer... the whole team at Nanaimo Mitsubishi is so amazing, everyone was so helpful and down to earth. They helped me get out of a vehicle I didn't love at all into my dream car!!! I will 100% be recommending people here, they know what their doing and have access to 14 other dealerships as well! If they can't help you no one can :D Thanks again guys!! More

The Perfect Buying Experience :) Such a great place to get a used car for a really good price. Also Raymond is such a good guy, helps you out and makes you feel special and try's his Such a great place to get a used car for a really good price. Also Raymond is such a good guy, helps you out and makes you feel special and try's his best with everything. Would recommend as they go above and beyond! More

Rude scammers After being talked down to and mislead, i apologized for obviously wasting their time. Went to shake the sales managers hand and he stood there and st After being talked down to and mislead, i apologized for obviously wasting their time. Went to shake the sales managers hand and he stood there and stared at me. I then left the dealership. I may have new credit but to attempt to swindle me into a a vehicle i dont want at a ridiculous interest rate is shameful. I strongly do not recommend going to this dealership More

GOUGED The fee in BC. For a dealership to file a Lein with any bank is about 50$. They charged me over 500 $ . That's just out and out theft.. I know the The fee in BC. For a dealership to file a Lein with any bank is about 50$. They charged me over 500 $ . That's just out and out theft.. I know the manager of these places looks over sales for the day or week which means he is saying this is good buisness. DON'T BUY A CAR FROM THEM !! More

Best Service Ever Bought 2017 black edition lancer experience couldn't have been better, ill recommend anyone to this dealer to anyone in the market for a vehicle Bought 2017 black edition lancer experience couldn't have been better, ill recommend anyone to this dealer to anyone in the market for a vehicle More

Awesome Nanaimo Mitsubishi was so good to work with! They found a SUV in our budget that was perfect for our family. Raymond helped us and was honest, kind an Nanaimo Mitsubishi was so good to work with! They found a SUV in our budget that was perfect for our family. Raymond helped us and was honest, kind and all around amazing. Can't thank him enough for helping us find our vehicle. Strongly recommend them. More

Good car buying experience This dealer has a very direct, professional approach and respects the customer's preferences as well as concerns. I was treated very well, received This dealer has a very direct, professional approach and respects the customer's preferences as well as concerns. I was treated very well, received honest answers to my questions and had all my concerns dealt with to my total satisfaction. I would recommend this dealership to anyone looking for good service and good value. More

Simple and straight forward Kevin Dunlop at the dealership aided me and my wife in finding the perfect car for us! Got me financing at prime no problem. He was funny and really g Kevin Dunlop at the dealership aided me and my wife in finding the perfect car for us! Got me financing at prime no problem. He was funny and really genuinely cared about our needs. Great cost effective vehicle with over the top warranty! No more clunkers for us I'll never buy another car from anywhere else. No pressure sales and even found us the color we wanted! I love that place. Bruce is pretty solid guy too :) Ashley and Adam More

An honest, good rating for an honestly good experience I see so many negative ratings and I cant seem to understand it! I went to Nanaimo Mitsubishi in Jan/17 (formerly known as Harris Mitsubishi) for a te I see so many negative ratings and I cant seem to understand it! I went to Nanaimo Mitsubishi in Jan/17 (formerly known as Harris Mitsubishi) for a test drive on a vehicle I was also looking at in Comox. Hermon asked "for an hour of time to earn my business". The least I could do was save myself a drive, gas and time! I went to go look. Gave the guy an hour. Well, he heard my wants and needs and literally brought me the best vehicle I could've got for myself. An Outlander, touring edition. Beautiful ride. Ten year warranty and a full tank of gas too. I go Monday to pick up my referral check as my friend went and bought an Outlander as well, they tinted my windows as requested and promised. I had a window switch issue and that was fixed literally that week no hassle no problems. It shocks me to see all the negative comments from people as I never encountered one negative thing-everyone was nice. Guess I was lucky!? Or open minded. (who cares if they're smoking outside on the side of the building, where should they smoke then?) Hermon was my sales guy and I could understand him clear as day. They're just a bunch of youthful people going to work like the rest of us. Car salesmen just have that stigma/reputation & I didn't let that cloud my judgment therefore I had a great experience and will definitely go back there for my next vehicle.(and no im not family, nor is anyone in that building a friend or acquaintance of mine and that can be fact checked!) Thanks! V More