Motor City Chrysler

Waited far too long Recall on Journey took far too long to do. If I hadn't called to complain I would still be waiting. Originally had appointment last August which was p Recall on Journey took far too long to do. If I hadn't called to complain I would still be waiting. Originally had appointment last August which was postponed until February and not done until May. I have doubts that I will deal with this dealership again. More

accessibility Booked service appointment on-line. I was then e-mailed sales promo. Then e-mailed automatic reply saying someone would be in contact. After 2 days Booked service appointment on-line. I was then e-mailed sales promo. Then e-mailed automatic reply saying someone would be in contact. After 2 days of hearing nothing I called to get confirmation and they couldn't find my booking, was put on hold and cut off. Called back later in the day and started over with my booking. When the car was in for repairs I called to get an update but three times there was no answer and was prompted to call back later. More

Purchased a 2017 Grand Caravan Thanks to the help of Jarrod Funkenhauser, we got a beautiful van at a more than fair price. Jarrod was very helpful and patient with us. We weren Thanks to the help of Jarrod Funkenhauser, we got a beautiful van at a more than fair price. Jarrod was very helpful and patient with us. We weren't too sure on what we really wanted and had been shopping around a bit. After seeing Jarrod, we made a decision and bought our new vehicle on the spot. He had it ready for us to pick up when he said he would and we appreciated that as well, he also got us a fair trade in price for my old car. Ruby Hupalo in Financing was also very pleasant to deal with and helpful. My next review will be about the service department (when that time comes), hopefully it will be as efficient and friendly as the sales team above. Thanks again Jarrod and Ruby! Maxine and Steve Haggith More

Fast! Efficient! Reliable! Great Dealership! Jarrod got us into a vehicle on our 1st vist! Very knowledgable! Knows how to get the deals! Great Salesman! Happy to see people lik Great Dealership! Jarrod got us into a vehicle on our 1st vist! Very knowledgable! Knows how to get the deals! Great Salesman! Happy to see people like him employed in such a great company! Thanks for everything Brother! -Brewin'Bros More

Swap winter for summer tires I recommend this dealership. I had a good experience. My requests were handled promptly and professionally. The staff are courteous. The dealer provid I recommend this dealership. I had a good experience. My requests were handled promptly and professionally. The staff are courteous. The dealer provided free ride twice in the same day. More

Excellent sale service Jarrod was very helpful and profesional with the purchase of my new vehicle.I would recommend him to anybody for they new vehicle purchase. Thank You Jarrod was very helpful and profesional with the purchase of my new vehicle.I would recommend him to anybody for they new vehicle purchase. Thank You very much! More

Friendly staff and not pushy The salesman was very friendly and helpful. He wasn't pushy and was very clear on the information he gave us. All in all it was a good experience. The salesman was very friendly and helpful. He wasn't pushy and was very clear on the information he gave us. All in all it was a good experience. More

Good experience I purchased a used truck 2 years ago from Karen at MotorCity Dodge, and went back this time around to look at their used car inventory. Knowing I wasn I purchased a used truck 2 years ago from Karen at MotorCity Dodge, and went back this time around to look at their used car inventory. Knowing I wasn't a car guy we looked at used trucks...she found a brand new Dodge Ram that fit my style and budget. Thank you Karen and Kat for working your magic, and a thank you to Andrea also. Car buying can be a stressful ordeal, Karen made it fun...😊 I'll be back for sure...thx Scott More

Jeep Patriot Brake Issue We have been experiencing an ongoing issue with the performance of the brakes on our 2016 Jeep Patriot. It has been to the dealership on several occas We have been experiencing an ongoing issue with the performance of the brakes on our 2016 Jeep Patriot. It has been to the dealership on several occasions for evaluation and getting a fix. Our thanks go out to Adrian Lavictoire and his entire staff including John Leclair and the poor brake tech who had to deal with this vehicle (we don't know that person's name) but he or she deserves a special thanks). Also we would like to acknowledge Tom Doliantis and Jill Mazzotta for providing great shuttle service. Adrian and his staff basically jumped through hoops for us in trying to get this issue fixed. A great dealership with outstanding people in the service garage. Bob and Holly Graham More

Purchase from Wayne = Fantastic Experience Wayne was professional and helpful, so made buying a truck an enjoyable experience. He managed to find us the perfect "truck fit" for our family. Wayne was professional and helpful, so made buying a truck an enjoyable experience. He managed to find us the perfect "truck fit" for our family. More