Moose Jaw Ford Sales Ltd.

Although they got me in quickly and fixed what was wrong in a timely fashion what was wrong was a factory recall and I was charged $209.95. When I asked if I should be getting charged for a recall the servi in a timely fashion what was wrong was a factory recall and I was charged $209.95. When I asked if I should be getting charged for a recall the service manager said no but there was 2 issues. There was absolutely not 2 issues, I am very mechanically capable and had several conversations about what was wrong and what they were doing about it. There was a related issues with the countdown to limp mode not stopping after code was cleared but the code was ABSOLUTELY related to the recall and when NOX sensor was reflashed the code went out. More

Service is always excellent at Moose Jaw Ford! Friendly, courteous, and fast! Between the staff at the counter and the people in the back, professional all the way through! courteous, and fast! Between the staff at the counter and the people in the back, professional all the way through! More

Very good service friendly and very helpful was impressed with service people knowledge and extremely fast service all around a good lace to take your car in with service people knowledge and extremely fast service all around a good lace to take your car in More

Did a great job and were done within a hour I would definitely recommend them! Fantastic job they did. Thank you so much for the service! definitely recommend them! Fantastic job they did. Thank you so much for the service! More

They do not stand behind the xxxx they sell. They lied about the comprehensive coverage, its not worth the paper it is written on. When I tried to use the coverage all of a sudden their fake smiles turn about the comprehensive coverage, its not worth the paper it is written on. When I tried to use the coverage all of a sudden their fake smiles turned to smirks. More

Mostly positive but it seemed the skill level and attn to detail was lacking on the part of the mechanic when truck had to go back in after five hrs because of sloppy workmanship. As a professional industria detail was lacking on the part of the mechanic when truck had to go back in after five hrs because of sloppy workmanship. As a professional industrial mechanic myself when i read a report from your mechanic that states he sprayed penetrating oil on a stuck part and “waited” for it to loosen that sets me off. It makes me think either low skill level or im being taken for a ride while the hour meter is running. At the same time i understand u dont want to be rammy and twist something off . Now a dipstick tube with two screws and an oring doesnt seem overly complicated but some how it was installed with out double checking oring before pushing in the port and now having a serious leak on and expensive engine is disappointing to say the least. I know things happen and it might of been an off day but it wasnt a positive first experience at this garage. More

Had some issues with my 2020 Ford Escape. Took it to my local Ford dealer in Prince Albert. They ordered the parts. Hasn't arrive for almost 3 months. I asked Jeff from Moose Jaw Ford for help, he directed local Ford dealer in Prince Albert. They ordered the parts. Hasn't arrive for almost 3 months. I asked Jeff from Moose Jaw Ford for help, he directed me to Doug. Doug ordered the parts and arrived in less than a week. So I drove all the way from PA to Moose Jaw. I don't care how far it is, it is worth it anyways. Ryan from service looked after my vehicle, super nice guy. You guys are awesome! I think, this is my 5th vehicle from Jeff. Stay safe guys! More

Service was the best as always appointment was timely shuttle ride to and from Moose Jaw Ford right on time no waiting all and all great service shuttle ride to and from Moose Jaw Ford right on time no waiting all and all great service More

Always 5 star service with this location. The staff in service is nothing but efficient and professional. I’ve been bringing my truck here for years and will continue too. service is nothing but efficient and professional. I’ve been bringing my truck here for years and will continue too. More

Work done in time stated. Air conditioning running coffee lounge had coffee and comfy chairs. People friend ly bathroom clean I have no complaints about service lounge had coffee and comfy chairs. People friend ly bathroom clean I have no complaints about service More