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Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,301 Reviews

1,301 Reviews of Moore Buick GMC - Service Center

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May 02, 2024

Great service, very timely. Only complaint was being miss quoted for the said service. Thanks. More

by jillb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
May 02, 2024

Service is outstanding. It’s never an issue getting an appointment. My truck is always fixed right the first time. Glad to see Dakota back! More

by Pneveras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

The folks at Moore Buick were so kind and professional! Henry Hines referred me there and I'm glad he did! Allen waited on me in service, and he kept in touch with me by text while I was at work, to let m More

by grammyleake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen 5 stars!!
April 30, 2024

A great dealership that always goes out of there way to ensure that the customer is satisfied with the service they received. More

by smajret08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

Staff is family friendly, accommodating, and very professional. The staff also keeps customers up to date on what's going on while servicing vehicles. Very good dealership to work with. More

by bassetrl718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Service Advisor
April 29, 2024

Always happy with the service at Moore Buick! Daniel Hill is the best! He has always been thorough and informative on what my vehicle needs! More

by sflaharty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Hill
April 29, 2024

I believe the service department at Moore Buick GMC is top notch…! Would not trust my GMC to anyone else! More

by ljmaida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2024

Quick and smooth. Very professional. It would be nice if this dealership had a vehicle wash. More

by gsly57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Sinks
Apr 30, 2024 -

Moore Buick GMC responded

We really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

April 27, 2024

They add on many extra fee’s and warranties, that have high paying deductibles! Read your paperwork carefully before you sign! More

by jamese.rusklll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luke Trosclair
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Moore Buick GMC responded

It's upsetting to hear that your experience was anything but stellar. Please contact us at (910) 378-0190 so we can work with you to make this right.

April 27, 2024

Very professional sale person who listen to what I was looking for in my new truck. He t Let me test drive 5 different vehicles with and never used any pressure sales techniques. The overall experience More

by pryer.andre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Moore Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Moore Buick GMC Truck, INC. and we hope to see you again soon!

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