Back

Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,316 Reviews

1,316 Reviews of Moore Buick GMC - Service Center

Sort by
May 19, 2024

Vehicle was serviced in an appropriate time frame. I was contacted by the service representative about the progress and maintenance being done. More

by wcphilyaw1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kephas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024

The people in service are GREAT to work with. They are always ready to offer a suggestion or work with you anyway they can! More

by quiltergirl1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota is great as well!!
May 18, 2024

He was nice and respectful and explained everything. He was a pleasure to work with . More

by James Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
May 16, 2024

Great customer service from Dakota. Maintenance on my truck was done in a timely manner. More

by john_thrash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Johnson
May 17, 2024 -

Moore Buick GMC responded

John, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 16, 2024

The technician was thorough and made sure the steering issue was addressed. The tech also asked how we wanted the brake integration to be setup in the truck. That was nice. I could see other service cente More

by jlarose1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Moore Buick GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 15, 2024

Fred, Henry and Wayne were absolutely AMAZING. We weren’t pressure. They LISTENED to what we were looking for and went above and beyond to make sure we could drive away with the model we have had More

by kmurphy9199
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Paul Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Pohlman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Franklin
May 17, 2024 -

Moore Buick GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

May 15, 2024

It is always a pleasure to come to Moore Buick to have my car serviced. They are professional and friendly. More

by cwplageman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen
May 14, 2024

Next time tell service dept not to try scamming me on inspection of a 91 Sierra! Develop a bad rep for no incentive. Not smart. They should've known a 33 year old truck didn't require an inspection. Abso More

by marine05252003
Recommend Dealer
No
Employees Worked With
Don't really remember individuals but it was center console
May 15, 2024 -

Moore Buick GMC responded

It is disappointing for us to hear that your experience was anything less than great. Here at Moore Buick GMC Truck, INC., we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (910) 378-0190 to discuss ways we can better serve you in the future.

May 13, 2024

Dakota and Jen were so helpful and knowledgeable. They clearly kept us updated with the process. 10 out of 10! More

by allwallin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Moore Buick GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out if there's anything additional we can do for you.

May 10, 2024

Moore is always a positive experience. The nicest most experienced people. I only go to Moore for all my services. More

by cwplageman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Moore Buick GMC responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
...